Facilities Helpdesk Coordinator – Property Management

The Focus Group; Johannesburg; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A facilities management company in Johannesburg is seeking a reliable professional to manage service requests and coordinate tasks. The successful candidate will possess strong communication skills, be detail-oriented, and have experience in facilities management. Responsibilities include managing service requests, task allocation, and ensuring compliance with internal processes. A minimum of Grade 12 and 1 to 3 years experience in a property or facilities management environment is required.

Qualifications

• 1 to 3 years in a property or facilities management environment.
• Proficiency in handling facilities management systems and processes.

Responsibilities

• Manage and coordinate all facilities-related service requests.
• Ensure accurate task allocation and communicate effectively.
• Monitor task progress and maintain documentation.
• Act as liaison between staff and facilities management team.

Skills

Strong written and verbal communication skills

Excellent troubleshooting and problem-solving abilities

Reliable timekeeping and ability to meet deadlines

Strong attention to detail and accuracy in data entry and reporting

Adaptable and able to manage changing priorities under pressure

Collaborative team player with strong coordination skills

Education

Grade 12 (Matric)

Tools

MS Office

Job description

A facilities management company in Johannesburg is seeking a reliable professional to manage service requests and coordinate tasks. The successful candidate will possess strong communication skills, be detail-oriented, and have experience in facilities management. Responsibilities include managing service requests, task allocation, and ensuring compliance with internal processes. A minimum of Grade 12 and 1 to 3 years experience in a property or facilities management environment is required.