Property Manager - Client-Focused, Hospitality-Driven

Propr; Cape Town; Presencial; ZAR 420.000 - 640.000; Jornada completa

Descripción de la vacante

Propr in Cape Town seeks a Property Manager to oversee a portfolio of short-term rental properties, coordinating with Operations, Guest Experience, and Maintenance to keep properties well-maintained and clients satisfied.

You will manage client relationships, monitor performance, update listings, and coordinate with internal teams to resolve issues quickly while staying calm under pressure and delivering top-notch service.

Formación

• Experience in client-facing roles is required.
• Ability to communicate clearly in writing and verbally.
• Detail-oriented with strong problem-solving skills.
• Experience in hospitality or property is a plus.

Responsabilidades

• Look after the properties in your portfolio like they are your own
• Make sure clients are happy and kept in the loop
• Identify risks and recurring issues, and resolve them promptly
• Coordinate with our various teams to keep properties looking awesome
• Handle monthly statements for your portfolio
• Monitor and optimise property performance
• Update and improve property listings
• Resolve any property issues quickly and efficiently
• Monitoring and approving expenses associated with your portfolio
• Work hard and be nice to people

Conocimientos

Client facing

Team player

Calm under pressure

Excellent communication

Detail oriented

Hospitality experience

Descripción del empleo

Propr in Cape Town seeks a Property Manager to oversee a portfolio of short-term rental properties, coordinating with Operations, Guest Experience, and Maintenance to keep properties well-maintained and clients satisfied.

You will manage client relationships, monitor performance, update listings, and coordinate with internal teams to resolve issues quickly while staying calm under pressure and delivering top-notch service.