Property Claims Investigator & Settlements Specialist

Placements24; Kempton Park; On-site; ZAR 350,000 - 540,000; Full time

Benefits offered by this job

Medical aid

Life insurance

Retirement fund

Career development

Job summary

Placements24, based in Gauteng, seeks an experienced Claims Assessor to join our client’s team in Tembisa. You will assess property insurance claims, communicate with policyholders, and ensure alignment with company policies and regulatory standards.

You will investigate damages, gather evidence, and liaise with loss adjusters and contractors to settle claims fairly, while maintaining meticulous records and delivering excellent customer service.

Qualifications

• Minimum of 3 years in a Claims Assessor or similar insurance claims role.
• Strong understanding of property insurance claims and policy wordings.
• Excellent investigative, analytical, and negotiation abilities.
• Excellent communication and interpersonal skills with empathy for claimants.

Responsibilities

• Investigate, evaluate, and settle property claims promptly and fairly.
• Conduct property damage assessments and site visits as needed.
• Interpret policy wordings to determine coverage and liability.
• Gather evidence, reports, and statements; document claims.
• Negotiate settlements with policyholders and third parties.

Skills

Investigative skills

Negotiation

Communication

Analytical thinking

Customer empathy

Education

Insurance qualification (advantageous)

Tools

Claims management software

Job description

Placements24, based in Gauteng, seeks an experienced Claims Assessor to join our client’s team in Tembisa. You will assess property insurance claims, communicate with policyholders, and ensure alignment with company policies and regulatory standards.

You will investigate damages, gather evidence, and liaise with loss adjusters and contractors to settle claims fairly, while maintaining meticulous records and delivering excellent customer service.