Property Claims Adjuster — Site Inspections & Settlements

Placements24; Mbombela (Nelspruit); On-site; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Company vehicle

Medical and retirement benefits

Training and development

Supportive team environment

Job summary

Placements24 in Nelspruit is seeking an experienced Claims Adjuster to manage property insurance claims for residential and commercial properties. You will assess damage, determine coverage, and negotiate settlements with policyholders, while documenting findings and maintaining clear communication throughout the process.

The role requires at least 3 years of property claims experience, knowledge of building construction, and proficiency with claims software and estimating tools.

Qualifications

• Minimum 3 years' experience as a Property Claims Adjuster.
• In-depth knowledge of building construction, materials and repair processes.
• Strong understanding of property insurance policies and claims handling procedures.
• Excellent negotiation, communication and customer service skills.
• Ability to conduct site inspections and document findings effectively.
• Proficiency with claims management software and estimating tools.
• Relevant industry certifications or licenses are highly desirable for this role in Mpumalanga.

Responsibilities

• Investigate property insurance claims, including assessing damage to residential and commercial properties.
• Determine coverage based on policy terms and conditions, and investigate potential exclusions or fraud.
• Prepare detailed damage estimates and settlement offers based on thorough assessments and market rates.
• Negotiate claim settlements with policyholders, ensuring fairness and adherence to company guidelines.
• Document all claim activities, communications, and decisions accurately in the claims system.
• Provide excellent customer service throughout the claims process, maintaining clear and timely communication.
• Collaborate with contractors, legal counsel, and other parties as necessary to resolve claims efficiently in Nelspruit .

Skills

Property claims

Negotiation

Communication

Customer service

Site inspections

Claims software

Estimating tools

Education

Property insurance licenses desirable

Tools

Claims management software

Estimating tools

Job description

Placements24 in Nelspruit is seeking an experienced Claims Adjuster to manage property insurance claims for residential and commercial properties. You will assess damage, determine coverage, and negotiate settlements with policyholders, while documenting findings and maintaining clear communication throughout the process.

The role requires at least 3 years of property claims experience, knowledge of building construction, and proficiency with claims software and estimating tools.