Insurance Claims Assessor - Property Division

Placements24; Gauteng; Sur place; ZAR 260 000 - 420 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration package

Medical aid coverage

Retirement fund contribution

Professional development opportunities

Stable employment in Tembisa

Résumé du poste

Placements24 is assisting with a role for an experienced Claims Assessor based in Tembisa, Gauteng. You will handle property insurance claims from intake through settlement, maintaining strong communication with policyholders and stakeholders.

The ideal candidate brings 3+ years of property claims experience, solid knowledge of policy wordings, and proficiency with claims systems. This on-site position offers growth and stability within a reputable insurer.

Qualifications

• 3+ years of experience as a Claims Assessor or similar role.
• Experience with property insurance claims.
• Understanding of insurance principles, policy wordings, and claims procedures.
• Proficient with claims management software and office applications.
• Valid driver’s license and willingness to travel for site inspections in Gauteng.

Responsabilités

• Investigate, evaluate, and settle property insurance claims promptly and fairly.
• Conduct site inspections and assess damages as needed.
• Interpret policy wordings to determine coverage and liability.
• Gather evidence, reports, and statements for a claim.
• Negotiate settlements with policyholders and third parties.
• Maintain accurate records in the claims management system.
• Identify potential fraud indicators and escalate suspicious claims.
• Provide guidance to policyholders throughout the claims lifecycle.
• Coordinate with loss adjusters, contractors, and legal representatives.

Connaissances

Investigative skills

Analytical skills

Negotiation skills

Communication skills

Interpersonal skills

Formation

Relevant qualification in Insurance or related field

Outils

Claims management software

Description du poste

About the Role

Our client is a reputable and well-established insurance provider seeking an experienced Claims Assessor to join their dedicated team in Tembisa, Gauteng . This role is critical in ensuring that all property insurance claims are assessed accurately, efficiently, and in line with company policies and regulatory standards. You will be the primary point of contact for policyholders during the claims process, providing clear communication and support. The ideal candidate will possess a keen eye for detail, strong investigative skills, and a commitment to delivering exceptional customer service. This is an excellent opportunity to contribute to a team that values integrity and client satisfaction, operating from the heart of Tembisa, Gauteng .

Key Responsibilities

• Investigate, evaluate, and settle property insurance claims promptly and fairly.
• Conduct thorough assessments of damage to properties, including site visits when necessary.
• Interpret policy wordings and conditions to determine coverage and liability.
• Gather and document all relevant evidence, reports, and statements related to a claim.
• Negotiate settlements with policyholders and third parties.
• Maintain accurate and detailed records of all claims activities within the company's claims management system.
• Identify potential fraud indicators and elevate suspicious claims for further investigation.
• Provide guidance and support to policyholders throughout the claims lifecycle.
• Liaise with loss adjusters, contractors, and legal representatives as required.

Requirements

• Minimum of 3 years of experience as a Claims Assessor or in a similar claims handling role within the insurance industry.
• Proven experience specifically with property insurance claims.
• Strong understanding of insurance principles, policy wordings, and claims procedures.
• Excellent investigative, analytical, and negotiation skills.
• Exceptional communication and interpersonal skills, with the ability to empathize with claimants.
• Proficiency in using claims management software and standard office applications.
• Ability to work independently, manage a caseload effectively, and meet deadlines.
• Valid driver's license and willingness to travel for site inspections within the Tembisa, Gauteng area and surrounds.
• A relevant qualification in Insurance or a related field is advantageous.

Benefits

• Our client offers a competitive remuneration package, including a fixed annual salary and potential performance-based incentives.
• Employees benefit from comprehensive medical aid coverage, life insurance, and a retirement fund contribution.
• Opportunities for professional development and further training in claims management are provided.
• The role offers stability and the chance to be part of a respected insurance firm with a strong presence in Tembisa, Gauteng .
• Join a supportive team environment focused on delivering excellent service.