Project Engineer - Customer Training

878 Damen Services Africa (Pty) Ltd; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid Working

Career Growth Opportunities

Global exposure

18 paid vacation days

Job summary

Damen Services Africa (Pty) Ltd is seeking a Project Engineer Customer Training to lead and coordinate customized training projects for customers worldwide. You will design and develop tailored training and education plans, collaborating with customers, trainers, and internal experts to deliver impactful learning across technical, nautical, shipbuilding, and maritime disciplines.

The role requires strong project coordination, experience with learning platforms, and travel within Africa.

Qualifications

• At least 3 years of experience in project coordination, learning & development, training, education, customer success or a similar environment.
• Experience working with multiple stakeholders and managing projects simultaneously.
• Affinity with E-learning platforms and Learning Management Systems.
• Excellent English communication skills, both written and spoken.
• Willingness to travel occasionally within Africa; currently residing in the Cape Town area and legally entitled to work in South Africa.

Responsibilities

• Design & Develop: Create tailored training and education plans aligned with customer requirements and operational objectives.
• Collaborate & Advise: Act as the primary point of contact for customers regarding training solutions and translate needs into programs.
• Coordinate & Execute: Organize global training projects from preparation through successful delivery and arrange international travel/logistics.
• Lead & Monitor: Take ownership of project planning, budgeting, quality, and progress with reporting to stakeholders.
• Continuously Improve: Identify opportunities to enhance training quality and integrate external training systems.

Skills

Project coordination

Learning & development

Training program design

Stakeholder management

English communication

E-learning platforms

Learning Management Systems

Tools

SAP

Learning Management Systems (LMS)

Job description

We offer you an Ocean of Possibilities. Join our family. We’re everything ship. Are you? Do you thrive on bringing people, knowledge, and technology together? Are you energized by coordinating international projects and helping customers get the very best out of their vessels? At Damen Services Africa, you will play a vital role in delivering world-class training solutions that support customers across Africa throughout the lifecycle of their ships.

About us

What we’re made of. We’re made for ships. To design them, build them, finance them and care for them throughout their life. Defined by our values of stewardship, craftsmanship, fellowship and entrepreneurship, we’re everything ship. We’re on a mission to help our clients harvest the oceans of possibilities presented by our waters , for the generations to come. To achieve our goal, we need people who share our vision and drive. At Damen Services, our vision is to be the strategic partner for customers by providing sustainable support throughout the lifecycle of their vessels. By delivering innovative solutions and outstanding service, we help customers operate with confidence while strengthening long-term relationships that keep them returning to Damen.

Why Damen Services?

Damen builds and supports one of the widest ranges of vessels in the maritime industry. Our commitment to quality, innovation, and sustainability enables us to deliver solutions that make a difference for customers worldwide. Within the Customer Training team, you will join a close-knit and international group of professionals who are passionate about helping customers succeed. Together, we challenge ourselves every day to answer one simple question: How can we make it happen for the customer?

The Role

As a Project Engineer Customer Training, you will lead and coordinate customized training projects for customers worldwide. From concept to execution, you will ensure that every training program is delivered seamlessly, enabling crews and organizations to operate Damen vessels safely, efficiently, and successfully. You will work closely with customers, trainers, suppliers, and internal stakeholders to create impactful learning experiences across technical, nautical, shipbuilding, and maritime disciplines.

Design & Develop: Create tailored training and education plans aligned with customer requirements and operational objectives. Develop engaging learning programs for a wide variety of Damen vessels and products. Contribute to innovative learning approaches, including E-learning and Learning Management Systems.

Collaborate & Advise: Act as the primary point of contact for customers regarding training solutions. Consult with customer representatives to understand learning needs and translate them into effective training programs. Work closely with internal experts and external training providers to deliver integrated learning experiences.

Coordinate & Execute: Organize global training projects from preparation through successful delivery. Arrange international travel, accommodation, locations, and logistics for trainers and participants. Ensure smooth execution of programs at both Damen locations and customer sites.

Lead & Monitor: Take ownership of project planning, budgeting, quality, and progress. Monitor project performance using SAP and project schedules. Provide clear reporting and updates to internal stakeholders.

Continuously Improve: Identify opportunities to enhance training quality and customer experience. Support the integration of external training systems and methodologies within the Damen learning framework. Contribute to the ongoing development of the Customer Training department.

Who We're Looking For

We are looking for someone who combines project management skills with a passion for learning, customer service, and maritime technology.

A genuine interest in ships and vessels, as well as in learning and development.

A strong communicator who builds relationships with customers and colleagues effortlessly.

A proactive professional who enjoys taking ownership and finding solutions.

An organized project coordinator who can maintain overview while managing multiple priorities.

A team player who values collaboration and embodies the spirit of: One Family, One Goal, One Damen.

Your Background

At least 3 years of experience in project coordination, learning & development, training, education, customer success or a similar environment; Experience working with multiple stakeholders and managing projects simultaneously; Affinity with E-learning platforms and Learning Management Systems; Excellent English communication skills, both written and spoken; Willingness to travel occasionally within Africa when required; Currently residing in the Cape Town area and legally entitled to work in South Africa.

What We Offer

• Career Growth Opportunities: Develop your expertise through continuous learning, international exposure, and access to the Damen Academy, including leadership and development programs.
• A Global Family: Become part of an international organization where collaboration, knowledge sharing, and teamwork drive success across the world.
• Meaningful Work: Play a direct role in helping customers maximize the performance, safety, and longevity of their vessels.
• Competitive Reward Package: Receive a competitive salary and attractive employment conditions.
• Hybrid Working: Benefit from flexible working arrangements, including the opportunity to work from home up to two days per week.
• Engaging Culture: Join company events, sports activities, and social initiatives in a workplace where colleagues support one another and celebrate success together.
• Time to Recharge: Enjoy 18 paid vacation days annually and the freedom to maintain a healthy work-life balance.

We will continue to challenge you. With our extensive portfolio of products and solutions you will never get bored and never stop learning. We offer you a world of possibilities. Join our family.