Proactive IT Operations & Monitoring Specialist

Mr Price Group; Durban; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Mr Price Group in Durban is seeking a Computer Operator to help keep our technology environment stable, available and performing as expected. You’ll monitor systems and services to spot issues before they impact users or business operations.

You’ll investigate alerts, perform first-line troubleshooting, escalate incidents to the appropriate support teams, and follow critical issues through to resolution. You’ll also carry out scheduled operational checks and ensure monitoring processes are

Responsibilities

• Monitor IT systems, infrastructure, applications, data transmissions and critical business services, identifying potential issues before they impact users or business operations.
• Investigate alerts, perform first-line troubleshooting, escalate incidents to the appropriate support teams and follow critical issues through to resolution.
• Carry out scheduled operational checks and ensure monitoring processes are completed accurately and on time.

Job description

Mr Price Group in Durban is seeking a Computer Operator to help keep our technology environment stable, available and performing as expected. You’ll monitor systems and services to spot issues before they impact users or business operations.

You’ll investigate alerts, perform first-line troubleshooting, escalate incidents to the appropriate support teams, and follow critical issues through to resolution. You’ll also carry out scheduled operational checks and ensure monitoring processes are