IT Operations Manager

Placements24; Randburg; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

Placements24 is seeking an experienced IT Operations Manager to lead our Randburg-based IT infrastructure and support teams. You will ensure reliability, security, and performance of systems and services, oversee day-to-day IT operations, manage infrastructure projects, and mentor a high-performing team.

The ideal candidate has a strong technical background, proven leadership, and a track record of managing complex IT environments and driving operational excellence within the technology domain.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 years of experience in IT operations management or a similar role.
• Proven experience managing IT infrastructure, networks, and cybersecurity.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and experience with IT service management (ITSM) frameworks.
• Experience with cloud platforms (e.g., AWS, Azure) and virtualization technologies.

Responsibilities

• Manage and maintain the company's IT infrastructure, including servers, networks, databases, and cloud services.
• Oversee IT support operations, ensuring timely and effective resolution of technical issues for end-users.
• Develop and implement IT policies, procedures, and security protocols to protect company data and systems.
• Lead and mentor the IT operations team, fostering professional development and high performance.
• Manage IT projects, including system upgrades, implementations, and disaster recovery planning.
• Monitor IT system performance, identify potential issues, and implement proactive solutions to ensure high availability.

Skills

Leadership

IT operations

ITSM

Problem solving

Cloud knowledge

Cybersecurity

Virtualization

Education

Bachelor's degree in Computer Science / IT or related field

Tools

AWS

Azure

Virtualization technologies

Job description

About the Role

Our client is seeking a highly skilled and experienced IT Operations Manager to lead their IT infrastructure and support teams in Randburg . This critical role is responsible for ensuring the reliability, security, and performance of the company's IT systems and services. You will oversee the day-to-day IT operations, manage infrastructure projects, and lead a team of IT professionals to provide exceptional technical support and maintain robust IT operations. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven ability to manage complex IT environments and drive operational excellence within the technology domain.

Key Responsibilities

• Manage and maintain the company's IT infrastructure, including servers, networks, databases, and cloud services.
• Oversee IT support operations, ensuring timely and effective resolution of technical issues for end-users.
• Develop and implement IT policies, procedures, and security protocols to protect company data and systems.
• Lead and mentor the IT operations team, fostering professional development and high performance.
• Manage IT projects, including system upgrades, implementations, and disaster recovery planning.
• Monitor IT system performance, identify potential issues, and implement proactive solutions to ensure high availability.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 years of experience in IT operations management or a similar role.
• Proven experience managing IT infrastructure, networks, and cybersecurity.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and experience with IT service management (ITSM) frameworks.
• Experience with cloud platforms (e.g., AWS, Azure) and virtualization technologies.

Benefits

• Competitive salary with annual performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional IT certifications and advanced training.
• Access to the latest technology and IT infrastructure.
• A collaborative and innovative work environment in Randburg .