Premium Store Manager – Sales, Service & Leadership

Carrol Boyes; Paarl; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Carrol Boyes in Paarl is seeking a Store Manager to lead all aspects of the store, driving sales, delivering exceptional customer experiences, and upholding the brand’s premium standards.

You will recruit and coach the team, manage schedules, oversee daily operations and cash handling, and maintain stock integrity. Requires at least 5 years retail management and a passion for luxury retail excellence.

Qualifications

• Matric/Grade 12 minimum requirement.
• Minimum 5 years of retail and retail management experience.
• Demonstrated ability to train employees and be an effective salesperson.
• Strong customer service, stock management and communication skills.
• Luxury brands experience an advantage.

Responsibilities

• Drive store sales to achieve and exceed targets.
• Lead on the sales floor, engage customers and close sales.
• Analyse sales reports, trends and KPIs for growth.
• Implement promotional activities and visual merchandising standards.
• Ensure exceptional, consistent customer service at all times.
• Recruit, onboard, train and develop store staff.
• Create staff schedules and manage coverage.
• Coach and manage performance; conduct disciplinary actions as needed.
• Oversee daily operations, cash handling and reconciliation.
• Maintain stock integrity and shrinkage control.
• Ensure health, safety and security compliance.
• Complete daily/weekly/monthly reports and communicate updates.

Skills

People Management

Inventory Control

Customer Service

Staff Training

Reporting

Education

Matric/Grade 12

Additional qualification an advantage

Job description

Carrol Boyes in Paarl is seeking a Store Manager to lead all aspects of the store, driving sales, delivering exceptional customer experiences, and upholding the brand’s premium standards.

You will recruit and coach the team, manage schedules, oversee daily operations and cash handling, and maintain stock integrity. Requires at least 5 years retail management and a passion for luxury retail excellence.