Premium Guest Service & F&B Expert

Protea Hotels by Marriott®; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Protea Hotels by Marriott® is seeking a Food & Beverage Service Expert on a full-time, on-site basis at the V & A Waterfront in Cape Town. You will greet guests, take orders, coordinate with the kitchen, and maintain dining areas to ensure a memorable guest experience.

Prior hospitality exposure is helpful; the role emphasizes professionalism, safety, and teamwork. Responsibilities include serving meals and beverages, handling cash transactions, and assisting management to uphold brand

Qualifications

• Minimum high school diploma or GED; relevant hospitality coursework is a plus.
• Less than 1 year related work experience in food and beverage.
• Strong customer service and communication skills.

Responsibilities

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome guests with a smile and friendly greeting, using the guest's name when possible.
• Assist with setting tables, communicating with kitchen, and delivering orders.
• Maintain cleanliness of work and guest areas and follow cash handling procedures.
• Coordinate with kitchen for timely and accurate service and support other staff.

Skills

Customer service

Teamwork

Interpersonal skills

English proficiency

Dependability

Multitasking

Education

High school diploma or GED equivalent

Job description

Protea Hotels by Marriott® is seeking a Food & Beverage Service Expert on a full-time, on-site basis at the V & A Waterfront in Cape Town. You will greet guests, take orders, coordinate with the kitchen, and maintain dining areas to ensure a memorable guest experience.

Prior hospitality exposure is helpful; the role emphasizes professionalism, safety, and teamwork. Responsibilities include serving meals and beverages, handling cash transactions, and assisting management to uphold brand