Premium Chocolate Sales Ambassador

Lindt & Sprüngli; Gqeberha; On-site; ZAR 167,000 - 212,000; Full time

Job summary

Lindt & Sprüngli in Gqeberha seeks a customer-focused Retail Associate to deliver a premium Lindt experience. You will assist customers, upsell products, and maintain impeccable store presentation while achieving sales goals.

The role requires strong communication, teamwork, and a polished appearance. Excel at handling POS transactions, stock, and daily shop floor tasks in a fast-paced environment.

Qualifications

• Grade 12 minimum and proficiency with Office tools.
• Experience in customer service or retail preferred.
• Strong communication and helpful customer interaction.

Responsibilities

• Deliver exceptional customer service at all times and assist across all sections.
• Greet customers and provide a memorable Lindt experience in-store and over the phone.
• Educate customers on Lindt products with passion and knowledge; upsell to increase spend.
• Process orders at the POS and handle card transactions; manage tills and end-of-shift procedures.
• Maintain store presentation with restocking, cleaning, and compliance with hygiene standards.
• Assist with stock counts, deliveries, and daily administrative tasks.

Skills

Customer service

Sales

Communication

Teamwork

Time management

Grooming

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli in Gqeberha seeks a customer-focused Retail Associate to deliver a premium Lindt experience. You will assist customers, upsell products, and maintain impeccable store presentation while achieving sales goals.

The role requires strong communication, teamwork, and a polished appearance. Excel at handling POS transactions, stock, and daily shop floor tasks in a fast-paced environment.