Premium Chocolate Advisor: Elevate Sales & Service

Lindt & Sprüngli (South Africa) (Pty) Ltd; Sandton; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a customer-focused salesperson to deliver a world class premium Lindt experience in-store and over the phone. You will drive sales while maintaining exceptional service standards and product knowledge.

The role emphasizes upselling, accurate till handling, and contributing to daily sales targets in a premium chocolate shop environment. A well-groomed, professional demeanor and team spirit are essential.

Qualifications

• Experience delivering customer service in a retail environment.
• Proven sales skills and ability to upsell to customers.
• Ability to handle credit card transactions accurately and securely.
• Familiarity with premium brand standards and customer experience.

Responsibilities

• Deliver exceptional customer service across all shop sections and over the phone.
• Greet customers and provide a memorable Lindt experience.
• Educate customers on Lindt products and tasting notes.
• Perform product sampling and upsell based on taste profiles.

Skills

Customer service

Sales skills

Credit card transactions

Retail experience

Microsoft Office

Education

Grade 12

Tools

Excel

PowerPoint

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a customer-focused salesperson to deliver a world class premium Lindt experience in-store and over the phone. You will drive sales while maintaining exceptional service standards and product knowledge.

The role emphasizes upselling, accurate till handling, and contributing to daily sales targets in a premium chocolate shop environment. A well-groomed, professional demeanor and team spirit are essential.