Pre-Sales IT Solutions Engineer (Cloud & Security)

FusionTek; Cape Town; On-site; ZAR 1,036,750 - 1,196,250; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus eligibility

Comprehensive benefits package

Paid time off and leave policies

Educational reimbursement

Team culture

Job summary

A managed service provider is seeking an enthusiastic Sales Engineer to bridge client requirements with technical solutions. You'll work directly with clients to understand their needs, create tailored IT solutions, and ensure smooth transitions to the Projects team. A successful candidate will possess strong communication skills and technical prowess, along with a background in managed services. This role offers a competitive salary and comprehensive benefits, emphasizing the importance of team culture and professional development.

Qualifications

• 5+ years technical support experience in an MSP environment.
• Strong knowledge of desktop and server operating systems.
• Deep knowledge of networking concepts and design.

Responsibilities

• Engage in initial discussions with clients.
• Assess and document client’s current infrastructure.
• Create tailored managed services solutions.

Skills

Technical support experience

Knowledge of desktop and server operating systems

Networking concepts and design

Cloud solutions design

Familiarity with ITIL frameworks

Experience with RMM tools

Communication skills

Education

High School Diploma

Bachelor’s Degree in IT related field

Tools

Datto RMM

Autotask PSA

Microsoft 365 Certified: Administrator Expert

Microsoft Certified: Azure Solutions Architect Expert

Job description

A managed service provider is seeking an enthusiastic Sales Engineer to bridge client requirements with technical solutions. You'll work directly with clients to understand their needs, create tailored IT solutions, and ensure smooth transitions to the Projects team. A successful candidate will possess strong communication skills and technical prowess, along with a background in managed services. This role offers a competitive salary and comprehensive benefits, emphasizing the importance of team culture and professional development.