Presales Engineer

MBCOM Technologies, Broadcom Representative; Johannesburg; Sur place; ZAR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

MBCOM Technologies, a Broadcom representative, is seeking a Pre-Sales Engineer to advise the Sales team on technical issues, design solutions, and lead pre-sales initiatives across customer accounts.

The role requires a Bachelor’s degree in a related field and 10+ years in security-focused technical sales or services, with strong communication in English. Expect collaboration with partners, POC/RFP activities, and post-sale support to maximize value.

Qualifications

• Bachelor’s degree in related field.
• 10+ years’ technical sales engineering experience in security.
• Strong security product knowledge and market trends.
• Fluent English communication and presentation skills.

Responsabilités

• Act as SME in technical design of company products/services.
• Develop and implement account penetration strategies with Sales.
• Lead technical sales calls and present proposals.
• Drive POC/RFP processes and close opportunities.
• Train partners and customers; maintain pre-sales documentation.
• Foster relationships with customers and partners to support sales goals.

Connaissances

Security expertise

Pre-sales experience

Customer-facing skills

English communication

Formation

Bachelor’s degree in Business Administration/Sales and Marketing

Outils

Salesforce CRM

Description du poste

Job Scope

The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.

Responsibilities

• Act as a subject matter expert in technical/solutions design of the company products/services
• Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
• Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
• Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
• Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
• Build sound relationships with partners and customers in support of sales objectives;
• Lead technical sales calls
• Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
• Complete required pre-sales documentations in a quick and accurate manner
• Develop content, train and support partners and customers
• Respond to after-hours support queries during assigned rotations and escalat e issues if needed
• Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.

Position Requirements

• Bachelor’s degree in Business Administration, Sales and Marketing or any other related field.
• 10+ years of successful technical systems experience in sales engineering or professional services within the security, security consulting and/or data protection industry.
• Broad product and solution knowledge of market trends in the Security industry and business.
• Deep technical expertise across one or more of the following disciplines:
• Data Loss Prevention
• Endpoint Security
• Email Security
• Network Security (Preferred Skill)
• Ability to relate to a wide range of technical staff and leaders in customer environments.
• Strong interpersonal skills and a collaborative spirit to problem solving.
• Track record for being detail-oriented with a demonstrated ability to be self-motivated and follow-through on projects with minimal supervision.
• Demonstrated problem-solving skills with the ability to analyze problems and develop strategic and tactical plans.
• Previous customer-facing experience is preferred, such as a Consultant, Solutions Architect, Solutions Engineer, Product Manager, Technical Product Manager, Technical Pre-Sales Engineer.
• Security Certifications such as CISSP and cloud security preferred.
• Strong communication abilities in both written, and verbal form to a variety of audiences in English.
• Symantec certifications are a plus.
• Working knowledge of cloud-based architecture and software deployment is a plus.
• Programming/scripting experience is a plus.