Payroll Software Client Onboarding Specialist (Part Time) - Remote

ISTA Personnel Solutions; Gauteng; Remote; ZAR 200,000 - 300,000; Part time

Job summary

A dynamic BPO company is seeking a Payroll Software Onboarding Specialist. This fully remote, part-time role involves guiding clients through the onboarding process of payroll software and supporting team functions. Ideal candidates will have expertise in payroll processes and strong communication skills. Join us to be part of our growth and success!

Benefits

Flexible part-time hours

Remote work opportunity

Long-term growth potential

Pivotal role in client success

Qualifications

• Experience or strong understanding of payroll processes.
• HR administration experience will be an added benefit.
• Quick learner with the ability to grasp new software and tools.
• Strong communication and client service skills.
• Organized, detail-focused, and self-driven.
• Comfortable working independently in a remote environment.

Responsibilities

• Guiding new clients through the onboarding process of a new payroll software.
• Acting as a key point of contact for client setup and initial support.
• Learning systems and processes to ensure smooth client transitions.
• Supporting the payroll function in collaboration with the broader team.

Skills

Payroll processes

HR administration

Communication skills

Client service skills

Organizational skills

Ability to work independently

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are hiring!

We are currently looking for a detail-oriented and proactive Payroll Software Onboarding Specialist to join our team on a part-time basis. As we continue to grow, we are seeking someone who can grow with us — starting with 10 hours a week, with the opportunity to increase as our client base expands.

We are looking to onboard someone ASAP. If you’re excited about being a foundational part of a growing business, we would love to hear from you!

PLEASE NOTE :

• Work Environment: This is a fully remote working role.
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and support for a wired Ethernet connection is mandatory
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered

Responsibilities

• Guiding new clients through the onboarding process of a new payroll software
• Acting as a key point of contact for client setup and initial support
• Learning systems and processes to ensure smooth client transitions
• Supporting the payroll function in collaboration with the broader team

Requirements

• Experience or strong understanding of payroll processes
• HR administration experience will be an added benefit
• Quick learner with the ability to grasp new software and tools
• Strong communication and client service skills
• Organized, detail-focused, and self-driven
• Comfortable working independently in a remote environment

Why Join Us?

• Flexible part-time hours (start with 10 hours / week)
• Remote work opportunity
• Be part of a growing company with long-term potential
• Play a pivotal role in client success and company growth

If you are not contacted within 14 working days, please consider your application unsuccessful.