Patient-Focused Front Desk Specialist

Spec-Savers South Africa; Pietermaritzburg; Sur place; ZAR 120 000 - 180 000; Plein temps

Résumé du poste

Specsavers Grassland Junction practice in Pietermaritzburg is seeking a friendly, professional Frontliner to be the first point of contact for patients, welcoming them and directing inquiries to the right team. You will help manage appointments and handle basic administrative tasks to support a smooth patient experience.

In a fast-paced optical practice, you will contribute to a positive, customer-focused environment and ensure patients feel valued from the moment they arrive.

Qualifications

Responsabilités

• First point of contact for patients and greeting them with a friendly, professional demeanor.
• Assist with managing appointments and inquiries to ensure a smooth patient flow.
• Support administrative tasks to contribute to an efficient front desk operation.

Description du poste

Specsavers Grassland Junction practice in Pietermaritzburg is seeking a friendly, professional Frontliner to be the first point of contact for patients, welcoming them and directing inquiries to the right team. You will help manage appointments and handle basic administrative tasks to support a smooth patient experience.

In a fast-paced optical practice, you will contribute to a positive, customer-focused environment and ensure patients feel valued from the moment they arrive.