Frontliner: Specsavers Grassland Junction

Spec-Savers South Africa; Pietermaritzburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Specsavers Grassland Junction practice in Pietermaritzburg is seeking a friendly, professional Frontliner to be the first point of contact for patients, welcoming them and directing inquiries to the right team. You will help manage appointments and handle basic administrative tasks to support a smooth patient experience.

In a fast-paced optical practice, you will contribute to a positive, customer-focused environment and ensure patients feel valued from the moment they arrive.

Qualifications

Responsibilities

• First point of contact for patients and greeting them with a friendly, professional demeanor.
• Assist with managing appointments and inquiries to ensure a smooth patient flow.
• Support administrative tasks to contribute to an efficient front desk operation.

Job description

We are looking for a friendly, professional, and customer-orientated Frontliner to join our Specsavers Grassland Junction practice!
As the first point of contact for our patients, you will play a key role in creating a welcoming athmosphere, managing appointments, handling inquiries, and assisting with administrative tasks. Your excellent communication skills and attention to detail will ensure a smooth and efficent patient experience. If you thrive in a fast-paced enviroment and have a passon for customer service, we'd love to hear from you.