Patient Admissions & Front Desk Specialist

Netcare Pharmacies; Kuilsrivier; On-site; ZAR 167,000 - 246,000; Full time

Job summary

Netcare welcomes applications for a Receptionist role, focused on delivering exceptional front-desk service within the hospital environment. You will greet patients and visitors, direct them to the right departments, and manage inquiries with professionalism.

You will also assist with admissions, data entry in SAP, co-payments and documentation, ensuring accuracy and confidentiality to support a smooth patient journey.

Qualifications

• Excellent interpersonal communication and people skills.
• Friendly, organized and proactive approach to reception duties.
• Strong understanding of hospital operations and patient care processes.

Responsibilities

• Greet patients and visitors warmly and guide them to appropriate departments.
• Handle phone calls, queries, admissions data, and general information requests.
• Record and verify patient details in SAP and manage pre-admissions and admissions.
• Assist with payments, co-payments, and documentation per SOPs.
• Maintain patient confidentiality and support a seamless patient journey.

Skills

Interpersonal communication

Customer service

Job description

Netcare welcomes applications for a Receptionist role, focused on delivering exceptional front-desk service within the hospital environment. You will greet patients and visitors, direct them to the right departments, and manage inquiries with professionalism.

You will also assist with admissions, data entry in SAP, co-payments and documentation, ensuring accuracy and confidentiality to support a smooth patient journey.