Admissions Clerk

Clinix Health Group (Pty) Ltd; Gauteng; On-site; ZAR 112,000 - 167,000; Full time

Job summary

Clinix Health Group (Pty) Ltd. seeks an Admissions Clerk at Dr. G.M. Pitje Day Hospital in Johannesburg to coordinate reception and admin tasks in alignment with quality standards.

The role requires 1–2 years of general office experience, an admin qualification (NQF level 5) and SAP proficiency. The incumbent will manage patient admissions and related documentation on a busy front desk.

Qualifications

• 1-2 years in general office administration.
• Administration Qualification / NQF Level 5.
• Health related qualifications preferred.

Responsibilities

• Efficient management of clerical and front-desk tasks.
• Attend to patient and customer queries professionally and diligently.
• Attend to calls at front desk.
• Maintain admissions/reception area in good condition daily.
• Provide information to patients regarding admissions and bookings per Clinix standards.
• Process healthcare forms and related documentation.
• Assist patients to correctly complete required forms and documents.
• Collect required information on admission (ID and Medical Scheme card) as per company policies.
• Accurately capture patient information upon admission.
• Ensure admitting and treating doctors are correctly recorded in the system.
• Escalate issues to the Reception Supervisor.
• Maintain patient confidentiality in daily tasks.
• Complete discharge process when necessary.
• Complete pre-admissions and pre-authorisations in the system (Patient Master Index, ICD codes, diagnoses, etc).
• Perform ad-hoc general administration.

Skills

Computer literacy

Education

Administration Qualification / NQF Level 5

Tools

SAP

Job description

Job Title: Admissions Clerk

Location: Dr. G.M. Pitje day Hospital (Johannesburg).

Reports to: Hospital Manager

JOB SUMMARY

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

REQUIREMENTS

Minimum Qualifications

• Administration Qualification / NQF Level 5.
• Added advantage: Health related qualifications

Minimum Experience

• 1-2 years in general office administration.

Key Competencies

.SAP and Computer literacy.

DELIVERABLES

• Efficient management of Clerical and Front-desk tasks.
• Professionally and diligently attend to all patient and customer queries
• Attend to calls received at front desk
• Physically inspect and ensure the admissions / reception area is well maintained each day
• Provide adequate information to customers and patients with regards to admissions and booking in accordance with Clinix standards
• Process healthcare forms (and all related documentation)
• Assist patients to accurately complete appropriate forms and documents, where required
• Obtain all required information and documentation from patients on admission i.e., Identity document and current/valid Medical Scheme card, as per the company policies and procedures
• Accurately capture patient information upon admission
• Ensure the admitting and treating doctor are accurately captured on the approved system
• Escalate any issues to the Reception Supervisor
• Execute daily tasks in a manner that maintains patient confidentiality
• Complete the discharge process as and when necessary
• Complete pre-admissions and pre-authorisations and accurately capture the information on the approved system (Inclusive of completing the Patient Master Index with authorisation / reference numbers, ICD codes (where applicable), diagnoses (where relevant) and all other relevant information).
• Complete ad-hoc general administration.