Patient Administration Manager - Hybrid

Zohorecruit; Cape Town; Hybrid; ZAR 600,000 - 840,000; Full time

Job summary

Zohorecruit is seeking a Patient Administration Manager for a Cape Town based role with a hybrid work model. You will lead Team Leaders in Credit Control and Case Management, monitoring performance and revenue risks to ensure optimal cash flow.

Responsibilities include debtor oversight, reporting, funder compliance and tariff analysis to support negotiations. Report to Head: Administration and Champion governance and continuous improvement across departments.

Qualifications

• Grade 12 or equivalent with a relevant healthcare qualification.
• Minimum 5 years' experience in private healthcare administration.
• Minimum 2 years' supervisory or management experience.
• Solid knowledge of private healthcare revenue cycle processes and funder requirements.
• Proficiency in Excel for analysis and reporting.

Responsibilities

• Lead and support Team Leaders responsible for Credit Control and Case Management.
• Monitor operational performance, departmental targets, escalations and revenue cycle risks.
• Oversee debtor performance, collections, age analysis and month-end debtor reporting.
• Ensure effective case management processes, including authorisations and funder compliance.
• Conduct monthly tariff analyses and support tariff implementation and negotiations.
• Prepare accurate reports and provide insights to support strategic decisions by Head: Administration.
• Drive standardisation, governance, accountability and continuous improvement across all areas.

Skills

Credit control

Case management

Debtor analysis

Reporting

Stakeholder management

Education

Diploma or Degree in Healthcare Management or Business Administration

Tools

Microsoft Excel

Funder portals

MS Office

Job description

Cape Town, South Africa | Posted on 10/01/2026

• Original Job Title Patient Administration Manager - Hybrid
• Date Opened 10/01/2026
• Job Type Full time
• Work Experience 5+ years
• City Cape Town
• State/Province Western Cape
• Country South Africa

Job Description

Our client is seeking an experienced Patient Administration Manager (Hybrid) to join their Cape Town team,

• Lead andsupport the Team Leaders responsible for Credit Control and Case Management
• Monitoroperational performance, departmental targets, escalations, and key revenuecycle risks
• Overseedebtor performance, collections, age analysis, and month-end debtor reporting
• Ensureeffective case management processes, including authorisations, fundercompliance, and accurate documentation
• Conductmonthly tariff analyses, identify trends, and support annual tariffimplementation and negotiations
• Prepareaccurate reports and provide insights to support strategic decision-making bythe Head: Administration
• Drivestandardisation, governance, accountability, and continuous improvement acrossall areas of responsibility
  

Requirements

• Grade12
• RelevantDiploma or Degree in Healthcare Management, Business Administration, or arelated field
• Minimum of5 years' relevant experience in private healthcare administration, revenuecycle management, case management, credit control, or a related function
• Minimum of2 years' supervisory or management experience
• Soundknowledge of private healthcare revenue cycle processes, medical scheme rules,and funder requirements
• Strongunderstanding of case management, credit control, age analysis, and month-enddebtor processes
• Intermediateto advanced Microsoft Office skills, with strong Excel capabilities foranalysis and reporting
• Workingknowledge of funder and industry portals will be advantageous