Senior Patient Administration & Revenue Manager

Staff Solutions; Oos-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Staff Solutions in South Africa is seeking an experienced Healthcare Administration Manager to lead Credit Control and Case Management teams, optimise revenue-cycle processes, and drive performance. The role requires a Diploma or Degree in Healthcare Management or Business Administration, at least 5 years in private healthcare admin with 2 years of supervisory experience, and strong Excel reporting skills.

You will collaborate with funders and internal stakeholders to improve month-end debtors

Qualifications

• Relevant Diploma or Degree in Healthcare Management, Business Administration or a related field.
• Minimum 5 years’ relevant experience in private healthcare administration, revenue cycle, case management, credit control, or a related function.
• Minimum 2 years’ supervisory or management experience.
• Sound knowledge of private healthcare revenue-cycle processes, medical scheme and funder rules.

Responsibilities

• Lead and support the Team Leaders responsible for Credit Control and Case Management.
• Monitor operational performance, departmental targets, escalations and key revenue-cycle risks.
• Oversee debtor performance, collections, age analysis and month-end debtors reporting.
• Ensure effective case management processes, including authorisations, funder compliance and accurate documentation.
• Conduct monthly tariff analysis, identify trends and support annual tariff implementation and negotiations.
• Prepare accurate reporting and insights to support strategic decision-making by the Head: Administration.
• Drive standardisation, governance, accountability and continuous improvement across areas of responsibility.

Skills

Revenue cycle knowledge

Case management

Credit control

Age analysis

Excel analytics

Funders portals knowledge

Education

Diploma/Degree in Healthcare Management or Business Administration

Job description

Staff Solutions in South Africa is seeking an experienced Healthcare Administration Manager to lead Credit Control and Case Management teams, optimise revenue-cycle processes, and drive performance. The role requires a Diploma or Degree in Healthcare Management or Business Administration, at least 5 years in private healthcare admin with 2 years of supervisory experience, and strong Excel reporting skills.

You will collaborate with funders and internal stakeholders to improve month-end debtors