Part Sales Engineer

878 Damen Services Africa (Pty) Ltd; Cape Town; Hybrid; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Hybrid working

18 paid vacation days

Damen Academy / leadership programs

Job summary

Damen Services Africa (Pty) Ltd in Cape Town seeks a Part Sales Engineer Services to be the main contact for customers across Africa for spare parts, logistics and daily service support. You will manage the full parts sales process and coordinate orders with suppliers and the account team.

You will thrive in a fast-moving environment, communicating clearly with stakeholders and taking ownership to deliver for the customer. English proficiency is essential.

Qualifications

• Diploma or equivalent qualification in a technical or commercial discipline.
• Experience in a technical sales role preferable within a Service Department.
• Good command of English and effective communication with stakeholders.

Responsibilities

• Act as main contact for customers across Africa for spare parts, logistics and service support.
• Manage full parts sales process: understand needs, prepare offers, coordinate orders and deliveries.
• Collaborate with Account Manager, Sales Manager and regional colleagues to ensure timely service.
• Maintain contact with clients and suppliers regarding delivery times and prices.
• Build dossiers for each sales order and manage multiple orders concurrently.
• Work with colleagues to strive for continuous improvement and better results.

Skills

Technical sales

Stakeholder communication

English proficiency

Negotiation skills

Procurement coordination

Project management

Education

National Diploma (NQF Level 6) in technical or commercial discipline

Job description

About us

At Damen, we design, build and support ships that operate all over the world. As a family-owned maritime company, we combine international expertise with a practical, hands-on way of working, focused on keeping our customers moving. Damen Services supports customers after delivery, helping them keep their vessels safe, reliable and operational. From spare parts and logistics to technical service and advice, we make sure customers get the support they need, when they need it. From our Service Hub in Cape Town, we are close to our customers across Africa. This local presence helps us respond quickly, understand the challenges of the region and provide practical solutions that make a real difference to vessel operations. You will be part of Team Africa: a collaborative, international team with colleagues in South Africa, West-Africa and the Netherlands. Our ‘We Care’ mindset reflects how we work every day: proactive, solution-oriented and committed to making things happen for our customers, our people and each other.

The Role

As a Part Sales Engineer Services, you will be the main point of contact for customers across Africa when it comes to spare parts, logistics and day-to-day service support. You will manage the full parts sales process: from understanding customer needs and preparing offers to coordinating orders, suppliers and deliveries. You will work closely with the Account Manager, Sales Manager and colleagues in South Africa, West-Africa and the Netherlands. In this role, you need to enjoy a fast-moving environment, communicate clearly with different stakeholders and take ownership to get things done for the customer.

Key accountabilities

• Active approach towards (potential) clients and inform them about the possibility of delivery of specific components; Within your region, you will be responsible for the proactive sales of spare parts;
• On a successful sale, you take care of the process by interacting with supply chain regarding procurement and logistics;
• Maintaining contact with both clients and suppliers about delivery times and prices;
• Performing accurate additional administrative work, such as building a dossier for each sales order;
• Keeping track of the many sales orders running simultaneously;
• Cooperating with colleagues to strive for a better result every day.

Skills & Experience

• Preferably a National Diploma (NQF Level 6) or equivalent vocational qualification in a technical or commercial discipline;
• Experience in a technical sales role preferable within a Service Department;
• Good command of English.
• Communicating effectively with team members and stakeholders;
• Commercial proactive, result-oriented, with initiative, assertiveness and management skills;
• A pragmatic, persuasive Sales Engineer with a solid personality, fitting within a dynamic organisation with a hands-on culture;
• Decisive and at the same time flexible in your approach and works methodically;
• Able to influence, put things into perspective and also knows how to have the patience that is sometimes needed to achieve results;
• Well able to manage expectations.
• Already living in South Africa, preferably in Cape Town.

What We Offer

• Career Growth Opportunities: Develop your expertise through continuous learning, international exposure, and access to the Damen Academy, including leadership and development programs.
• A Global Family: Become part of an international organization where collaboration, knowledge sharing, and teamwork drive success across the world.
• Meaningful Work: Play a direct role in helping customers maximize the performance, safety, and longevity of their vessels.
• Competitive Reward Package: Receive a competitive salary and attractive employment conditions.
• Hybrid Working: Benefit from flexible working arrangements, including the opportunity to work from home up to two days per week.
• Engaging Culture: Join company events, sports activities, and social initiatives in a workplace where colleagues support one another and celebrate success together.
• Time to Recharge: Enjoy 18 paid vacation days annually and the freedom to maintain a healthy work-life balance.

We believe exceptional people deserve exceptional opportunities. That's why we invest in your growth, well-being, and future. Career growth and personal development are central to our philosophy. We provide access to international exposure, continuous learning and development programs. We are part of an international family encouraging collaboration and mutual support.

Damen has 35 shipyards on five different continents and operates in more than 100 countries. We are still growing and that gives you options. You contribute to this growth while benefitting from the diverse development and career opportunities that our company offers. We will continue to challenge you. With our extensive portfolio of products and solutions you will never get bored and never stop learning. We offer you a world of possibilities. Working at Damen means contributing to the highest quality in shipbuilding, with an eye to the future and future generations. We want to make the world a better place by becoming the most sustainable maritime solution provider. For that, we need you. Become part of our family. We are Damen. We’re a family company that has been building ships for almost 100 years. However, our focus is not on the past, however – we’re looking forward. Our ambition is to become the most sustainable and connected maritime solutions provider there is. To achieve this, we combine digital technology with our philosophy of standardised shipbuilding to offer a portfolio of services that takes care of vessels throughout the entire lifecycle. Working at Damen offers the best of several worlds. Active in more than 100 countries, with over 30 shipyards, we are internationally renowned for quality. And we are still growing, still innovating. Which means we will continue to challenge you. You will never stop learning, and you will never get bored – we promise you that. We offer you an ocean of possibilities. Join our family.