Outlet Restaurant Manager: Drive Revenue & Service

The Capital; Ballito; Sur place; ZAR 350 000 - 420 000; Plein temps

Résumé du poste

The Capital Hotels in KwaZulu-Natal Ballito is seeking a Restaurant Manager to take full ownership of the restaurant outlet's performance, driving revenue and guest satisfaction while ensuring SOPs, hygiene and safety. This role requires 4-6+ years in F&B operations, including 2-3 years in a management role, and proven customer-service leadership.

You will control labour and costs, lead and develop the team, and work to deliver consistent, high-quality service in a dynamic hospitality

Qualifications

• Matric is required.
• Hospitality or Food Services Management Qualification is required.
• 4-6+ years in Food & Beverage operations, including 2-3 years as Restaurant Manager or Assistant Outlet Manager.

Responsabilités

• Owns restaurant outlet performance, driving revenue and profitability.
• Delivers guest experience and ensures SOPs, hygiene and safety.
• Controls labour, stock and expenses; leads and trains staff.
• Maintains leadership and staff development within the team.
• Communicates effectively with staff and guests.

Connaissances

Leadership

Customer service management

Team motivation

Communication

Problem solving

Financial management

Attention to detail

Interpersonal skills

Staff development

Restaurant operations knowledge

Formation

Matric

Hospitality Management Qualification

Food Services Management Qualification

Description du poste

The Capital Hotels in KwaZulu-Natal Ballito is seeking a Restaurant Manager to take full ownership of the restaurant outlet's performance, driving revenue and guest satisfaction while ensuring SOPs, hygiene and safety. This role requires 4-6+ years in F&B operations, including 2-3 years in a management role, and proven customer-service leadership.

You will control labour and costs, lead and develop the team, and work to deliver consistent, high-quality service in a dynamic hospitality