Outdoor Adventure Park Operations Lead

Placements24; George; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Career advancement

Professional development

George location

Job summary

Placements24 is partnering with a premier outdoor adventure park in George, Western Cape, to recruit a Venue Operations Specialist. You will oversee daily park operations, guest services, and safety programs, ensuring high-quality guest experiences and compliant procedures.

The role requires a minimum of 3 years in operations management within leisure or adventure settings, plus strong communication and teamwork skills. On-site presence is essential to lead teams and sustain exceptional service.

Qualifications

• Bachelor's degree in Hospitality Management, Tourism, Business Administration, or equivalent.
• Minimum 3 years of operations management experience.
• Proven guest services and staff supervision experience.
• Strong safety and risk management knowledge for outdoor environments.
• Excellent communication, problem-solving, and decision-making skills.
• Flexible hours, including weekends and holidays.
• First Aid and CPR certification is highly desirable.

Responsibilities

• Manage daily venue operations, ensuring activities run smoothly.
• Oversee guest services, check-in and information dissemination.
• Supervise activity areas to ensure guest safety.
• Coordinate with maintenance to keep equipment safe and functional.
• Assist in staff training and development.
• Enforce park safety policies and emergency procedures.
• Assist in planning events and promotions.
• Maintain a welcoming atmosphere for guests and staff.
• Liaise with management to report performance and implement improvements.

Skills

Operations management

Guest services

Staff supervision

Safety & risk management

Communication

Problem solving

Decision making

On-site presence

First Aid/CPR (Desirable)

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Tourism

Bachelor's degree in Business Administration

Equivalent practical experience

Tools

Park management software

Job description

Placements24 is partnering with a premier outdoor adventure park in George, Western Cape, to recruit a Venue Operations Specialist. You will oversee daily park operations, guest services, and safety programs, ensuring high-quality guest experiences and compliant procedures.

The role requires a minimum of 3 years in operations management within leisure or adventure settings, plus strong communication and teamwork skills. On-site presence is essential to lead teams and sustain exceptional service.