Ops Manager - Special Projects Gp

Elchemie Recruitment; Gauteng; On-site; ZAR 234,000 - 391,000; Full time

Benefits offered by this job

Salary: R35,000 CTC per month

Job summary

Elchemie Recruitment is seeking an experienced OPS Manager – Special Projects in Gauteng to plan, coordinate and deliver a range of operations and special projects within soft services and facilities management.

The role combines strategic oversight with hands-on project delivery to meet timelines, budgets, quality standards and client expectations.

Qualifications

• 3–5 years’ project or contract management experience within the soft services or facilities management sector.
• Strong experience managing soft services and cleaning operations.
• Strong financial and commercial awareness, including quoting and project cost tracking.
• Excellent client relationship and account management skills.
• Strong communication, leadership and organisational abilities.
• Ability to train, guide and develop cleaning and operational staff.

Responsibilities

• Plan, coordinate and manage special projects from initiation through to successful completion.
• Manage client accounts and build strong, professional relationships.
• Conduct regular site inspections to monitor service quality, standards and compliance.
• Assess project requirements and compile accurate project quotations.
• Monitor project budgets, costs, resources and profitability.
• Track project progress against agreed timelines, deliverables and quality standards.
• Coordinate manpower and resources to ensure successful project execution.
• Identify operational risks and implement appropriate corrective actions.
• Ensure all projects comply with relevant OHS, HSE and company requirements.
• Monitor cleaning and soft service standards across project sites.
• Resolve client queries and complaints promptly, professionally and fairly.
• Communicate project progress, challenges and outcomes to relevant stakeholders.
• Train, guide and develop operational and cleaning teams where required.
• Ensure correct chemical handling, storage and segregation procedures are maintained.
• Identify opportunities to improve service delivery, efficiency and operational performance.
• Compile project reports and provide regular updates to management and clients.

Education

National Diploma or Degree in Facilities Management, Project Management, Finance, BCom or related qualification

Job description

Job Title: OPS Manager – Special Projects

Location: Gauteng – Honeydew

Industry: Facilities Management | Soft Services | Cleaning Services

Type: Full-Time / Environment: Fast-paced, project-driven, client-focused and operational

About the Role

Our client is looking for an experienced Operations Manager – Special Projects to take responsibility for the planning, coordination and successful delivery of a range of operational and special projects within the soft services and facilities environment. This is a dynamic role suited to a strategic and hands‑on project professional who can manage projects from initiation through to completion while ensuring that timelines, budgets, quality standards and client expectations are met.

What you’ll be doing

• Plan, coordinate and manage special projects from initiation through to successful completion
• Manage client accounts and build strong, professional relationships
• Conduct regular site inspections to monitor service quality, standards and compliance
• Assess project requirements and compile accurate project quotations
• Monitor project budgets, costs, resources and profitability
• Track project progress against agreed timelines, deliverables and quality standards
• Coordinate manpower and resources to ensure successful project execution
• Identify operational risks and implement appropriate corrective actions
• Ensure all projects comply with relevant OHS, HSE and company requirements
• Monitor cleaning and soft service standards across project sites
• Resolve client queries and complaints promptly, professionally and fairly
• Communicate project progress, challenges and outcomes to relevant stakeholders
• Train, guide and develop operational and cleaning teams where required
• Ensure correct chemical handling, storage and segregation procedures are maintained
• Identify opportunities to improve service delivery, efficiency and operational performance
• Compile project reports and provide regular updates to management and clients

What you’ll need

• National Diploma or Degree in Facilities Management, Project Management, Finance, BCom or a related qualification
• 3–5 years’ project or contract management experience within the soft services or facilities management sector
• Strong experience managing soft services and cleaning operations
• Valid license & Own vehicle
• Proven ability to manage projects from planning through to completion
• Strong understanding of manpower planning, performance management, quality standards and site compliance
• Good knowledge of OHS requirements, HSE principles and safe working practices
• Knowledge of safe chemical storage, handling and segregation requirements
• Strong financial and commercial awareness, including quoting and project cost tracking
• Excellent client relationship and account management skills
• Strong communication, leadership and organisational abilities
• Ability to train, guide and develop cleaning and operational staff
• Strong problem-solving and decision-making skills
• Ability to work independently while managing multiple projects and priorities
• A proactive, structured and solutions-driven approach

What is in it for you?

• Competitive remuneration of R35,000 CTC per month
• Opportunity to take ownership of diverse and challenging special projects
• Work across a dynamic soft services and facilities management environment
• Exposure to project management, client management and operational strategy
• Play a key role in driving service quality and successful project delivery
• Work within a professional, performance-driven environment
• Long-term growth potential within a dynamic organisation

A Few Things to Know

• This is a hands-on Operations Manager – Special Projects position
• The role requires someone who can move confidently between project planning, client management and operational execution
• You will be required to conduct regular site visits and inspections
• The successful candidate must be comfortable managing multiple projects, deadlines, teams and client expectations simultaneously
• Strong soft services and cleaning industry experience is essential
• Strong commercial awareness, attention to detail and the ability to manage project costs are important
• The ideal candidate is a proactive problem-solver who can take ownership and drive projects through to completion

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