Ops Manager Security Pe

Elchemie Recruitment; Gqeberha; On-site; ZAR 223,000 - 279,000; Full time

Job summary

Elchemie is seeking an Operations Manager (OPS) – Security in the Eastern Cape to lead multi-site security operations, drive service delivery and ensure client satisfaction. You will supervise staff, manage budgets, and ensure compliance with security standards across contracts in Port Elizabeth and surrounding sites.

The role requires a valid license, own vehicle, and a proven track record in security operations management, with a hands-on leadership approach and a focus on safety and

Qualifications

• Minimum 5 years' experience in security operations management.
• Proven experience within the security industry.
• Own reliable vehicle and valid driver s license.
• Clear criminal record.
• Knowledge of security legislation and H&S compliance.
• Ability to manage budgets, rosters and KPIs.

Responsibilities

• Lead and supervise daily security operations with a focus on client satisfaction.
• Manage relationships with clients and service providers.
• Oversee new site launches, transitions and contract handovers.
• Monitor SLAs, costs and quality of security service delivery.
• Conduct audits and risk assessments to maintain compliance.
• Perform performance reviews and develop staff.
• Collaborate with senior management on reporting and planning.
• Identify opportunities to grow services and strengthen client relations.

Skills

Security Ops Mgmt

Leadership

Client-facing

Budgeting

Compliance

Job description

Job Title: OPS Manager Security
Location: Eastern Cape (Port Elizabeth)
Industry: Security Services
Type: Full-Time / Environment: High-performance, people-centric, client-driven

About the Role

We're looking for an Operations Manager (OPS) – Security to lead service delivery and ensure client satisfaction across multiple security contracts in the Eastern Cape. This is a fast-paced, hands-on role for someone who thrives on operational excellence, managing teams, and maintaining compliance with industry standards. You'll play a pivotal role in supervising staff, managing resources, ensuring adherence to SLAs, and driving both safety and operational performance. Make your mark where leadership meets security service delivery in a company committed to excellence. (Valid License & Own Vehicle)

What you'll be doing

• Lead and supervise all daily security operations with a focus on client satisfaction
• Build and manage strong relationships with clients and service providers
• Oversee new site launches, transitions, and contract handovers
• Monitor SLAs, cost management, and quality of security service delivery
• Ensure prompt resolution of client issues and proactive engagement
• Manage operational budgets, staffing, and resource planning
• Conduct regular audits and risk assessments to maintain H&S and security compliance
• Lead staff through performance reviews, coaching, and team development
• Collaborate with senior management on reporting and operational planning
• Identify opportunities to grow services and improve client relationships

What you’ll need

• Minimum 5 years' experience in security operations management (mandatory)
• Proven experience within the security industry (non-negotiable)
• Own reliable vehicle and valid driver's license (essential)
• Clear criminal record
• Strong leadership, planning, and client-facing skills
• Knowledge of security legislation, H&S compliance, and industry best practices
• Proven ability to manage budgets, rosters, and operational KPIs

  What is in it for you?

  • Competitive package: R20 000 – R25 000 CTC (based on experience and qualifications)
  • Opportunity to lead security operations within an established portfolio
  • Be part of a collaborative, values-driven culture
  • Exposure to multi-site operational management
  • Opportunities for long-term growth and leadership development

  A Few Things to Know

  • Role is based in Port Elizabeth (Eastern Cape) and requires managing multiple sites
  • You'll balance daily operational management with strategic oversight
  • Compliance with all security protocols and industry regulations is essential
  • Strong client engagement and relationship management will be key to success

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