OPS Manager Security GP

Elchemie; Centurion; On-site; ZAR 335,000 - 469,000; Full time

Job summary

Elchemie in Centurion seeks an experienced Security Operations Manager to lead daily security activities and ensure client satisfaction. You will manage relationships with clients and providers, oversee site launches and contract handovers, and monitor SLAs and budgets.

The role requires PSIRA Gr. A registration, a valid driver’s license, and strong leadership, planning, and compliance knowledge. A vehicle is essential for multi-site oversight.

Qualifications

• 5+ years in security operations management.
• Valid PSIRA Gr. A registration is mandatory.
• Own vehicle and valid driver’s license.
• No criminal record.
• Knowledge of security legislation and H&S compliance.

Responsibilities

• Lead and supervise daily security operations with focus on client satisfaction.
• Build and manage relationships with clients and service providers.
• Oversee site launches, transitions and contract handovers.
• Monitor SLAs, costs and quality of service delivery.
• Resolve client issues promptly and engage proactively.
• Manage budgets, staffing and resources.
• Conduct audits and risk assessments to maintain compliance.
• Lead staff through performance reviews and coaching.
• Collaborate with senior management on reporting and planning.
• Identify opportunities to grow services and improve client relationships.

Skills

Leadership

Client-facing

Budgeting

Planning

Staff coaching

Risk assessment

Compliance

Education

PSIRA Gr. A

Management qualification

Job description

What you’ll be doing

• Lead and supervise all daily security operations with a focus on client satisfaction
• Build and manage strong relationships with clients and service providers
• Oversee new site launches, transitions, and contract handovers
• Monitor SLAs, cost management, and quality of security service delivery
• Ensure prompt resolution of client issues and proactive engagement
• Manage operational budgets, staffing, and resource planning
• Conduct regular audits and risk assessments to maintain H&S and security compliance
• Lead staff through performance reviews, coaching, and team development
• Collaborate with senior management on reporting and operational planning
• Identify opportunities to grow services and improve client relationships

What you’ll need

• Minimum 5 years’ experience in security operations management
• Valid PSIRA Gr. A registration certificate
• Own reliable vehicle and valid driver’s license
• No criminal record
• Strong leadership, planning, and client-facing skills
• Knowledge of security legislation, H&S compliance, and industry best practices
• Proven ability to manage budgets, rosters, and operational KPIs
• Solutions-driven, proactive, and professional approach
• Relevant management qualification advantageous

What is in it for you?

• Lead security operations for a national leader in the industry
• Drive operational excellence and client satisfaction
• Be part of a collaborative, values-driven culture
• Competitive package: R30 000 CTC (based on experience and qualifications)
• Opportunities for long-term growth and leadership development

A Few Things to Know

• Role requires managing multiple sites, teams, and operational portfolios
• You’ll balance daily operational management with strategic oversight
• Compliance with all security protocols is essential
• Must have own vehicle and valid license
• GRA PSIRA Certification (Mandatory)

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