Security Operations Lead - Multi-Site & Client-Focused

Elchemie; Gqeberha; On-site; ZAR 279,000 - 290,000; Full time

Benefits offered by this job

Competitive package

Leadership opportunity

Collaborative culture

Multi-site exposure

Growth and leadership development

Job summary

Elchemie is seeking a seasoned Security Operations Manager to lead day-to-day security operations across multiple sites in Port Elizabeth and surrounding areas. You will ensure client satisfaction, manage budgets, and drive performance through staff coaching and audits.

The role requires a PSIRA Grade A registration, a valid driver's license, and a proven track record in security leadership. Join a values-driven team focused on safety, compliance, and service quality.

Qualifications

• Minimum 5 years’ experience in security operations management.
• Proven experience within the security industry.
• Valid PSIRA Grade A registration certificate.
• Own reliable vehicle and valid driver’s license.
• Clear criminal record.
• Strong leadership, planning, and client-facing skills.
• Knowledge of security legislation, H&S compliance, and industry best practices.
• Proven ability to manage budgets, rosters, and operational KPIs.
• Solutions-driven, proactive, and professional approach.

Responsibilities

• Lead and supervise daily security operations with focus on client satisfaction.
• Build and manage relationships with clients and service providers.
• Oversee new site launches, transitions, and contract handovers.
• Monitor SLAs, cost management, and quality of service delivery.
• Ensure prompt resolution of client issues and proactive engagement.
• Manage operational budgets, staffing, and resource planning.
• Conduct regular audits and risk assessments for H&S compliance.
• Lead staff through performance reviews, coaching, and development.
• Collaborate with senior management on reporting and planning.
• Identify opportunities to grow services and strengthen client relationships.

Skills

Leadership

Client-facing

Budgeting

Staffing

Risk assessments

Audits

Contract management

Vendor relationships

Planning

H&S compliance

Education

Management qualification

Job description

Elchemie is seeking a seasoned Security Operations Manager to lead day-to-day security operations across multiple sites in Port Elizabeth and surrounding areas. You will ensure client satisfaction, manage budgets, and drive performance through staff coaching and audits.

The role requires a PSIRA Grade A registration, a valid driver's license, and a proven track record in security leadership. Join a values-driven team focused on safety, compliance, and service quality.