Operations Team Lead

Placements24; Durban; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Bonus opportunities

Health package

Career development

Supportive team

Hybrid work model

Job summary

Placements24 in Durban seeks an experienced Operations Team Lead to guide a team of operational specialists and ensure smooth daily execution while adhering to company standards. The role supports on-site and remote collaboration in a hybrid model, driving team performance and workflow efficiency.

The successful candidate will have proven supervisory experience, strong organizational and communication skills, and the ability to foster a collaborative environment across departments.

Qualifications

• Proven experience in an operations or supervisory role.
• Strong organizational and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and guide a team of operational staff, providing direction and support to ensure daily targets are met.
• Monitor and manage team performance, conducting regular reviews and providing constructive feedback.
• Facilitate daily team meetings to discuss priorities, challenges, and solutions.
• Implement and enforce operational procedures and quality standards.
• Assist in training new team members and ongoing professional development.
• Collaborate with other departments to ensure seamless operational flow.

Skills

Team leadership

Operations management

Performance management

Communication

Job description

About the Role

Our client is seeking a proactive and experienced Operations Team Lead to join their dynamic team in Durban . This role involves guiding a team of operational specialists to ensure the smooth execution of daily tasks and adherence to company standards. You will be responsible for team performance, workflow management, and fostering a collaborative work environment, whether on-site or remotely. This is a fantastic opportunity for someone looking to advance their career in operations management, contribute to team success, and support the overall operational objectives of the organization in a hybrid model.

Key Responsibilities

• Supervise and guide a team of operational staff, providing direction and support to ensure daily targets are met.
• Monitor and manage team performance, conducting regular reviews and providing constructive feedback.
• Facilitate daily team meetings to discuss priorities, challenges, and solutions.
• Implement and enforce operational procedures and quality standards.
• Assist in training new team members and ongoing professional development.
• Collaborate with other departments to ensure seamless operational flow.

Requirements

• Proven experience in an operations or supervisory role.
• Demonstrated leadership skills with the ability to motivate and manage a team.
• Familiarity with operational processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a hybrid work model , balancing on-site and remote collaboration.
• Strong organizational and problem-solving abilities.

Benefits

• Competitive salary with potential for performance bonuses.
• Comprehensive health and wellness benefits package.
• Opportunities for career growth and skill development.
• A supportive team environment with a focus on collaboration.
• Hybrid work flexibility, combining office and remote work.