Senior Operations Manager

Placements24; Soweto; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Placements24 in South Africa seeks a highly experienced Senior Operations Manager to lead remote operations across the Soweto region, driving efficiency, quality service, and strategic initiatives in a remote-first environment.

You will optimize processes, manage key projects from planning to delivery, mentor staff, and collaborate with cross-functional teams to enable growth and maintain a high-performance culture.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 7+ years of experience in Operations Management, with a strong emphasis on process improvement and project leadership.
• Proven ability to manage and optimize operations within a fully remote setting.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, essential for remote collaboration.
• Proficiency with project management tools and operational software.

Responsibilities

• Lead and manage the daily operations of designated business functions in a remote environment.
• Develop, implement, and refine operational policies and procedures to enhance efficiency and effectiveness.
• Oversee the execution of key operational projects from planning to completion.
• Analyze operational performance data and identify opportunities for improvement and cost savings.
• Collaborate closely with cross-functional teams to ensure alignment and seamless workflow.
• Mentor and guide junior operational staff, fostering a culture of excellence and accountability.

Skills

Operations management

Process improvement

Project leadership

Remote collaboration

Analytical skills

Communication skills

Tool proficiency

Education

Bachelor's degree in Business Administration/Operations Management

Tools

Project management tools

Operational software

Job description

About the Role

Our client is looking for a highly experienced and strategic Senior Operations Manager to lead their remote operational initiatives, with a focus on supporting their presence in the Soweto region. This role is crucial for driving operational efficiency, implementing best practices, and managing key projects within a fully remote framework. You will be instrumental in optimizing processes, ensuring quality service delivery, and supporting the overall growth and success of the company. This is an outstanding opportunity for a seasoned operations professional to make a significant impact in a forward-thinking, remote-first organization .

Key Responsibilities

• Lead and manage the daily operations of designated business functions in a remote environment .
• Develop, implement, and refine operational policies and procedures to enhance efficiency and effectiveness.
• Oversee the execution of key operational projects from planning to completion.
• Analyze operational performance data and identify opportunities for improvement and cost savings.
• Collaborate closely with cross-functional teams to ensure alignment and seamless workflow.
• Mentor and guide junior operational staff, fostering a culture of excellence and accountability.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 7+ years of experience in Operations Management , with a strong emphasis on process improvement and project leadership.
• Proven ability to manage and optimize operations within a fully remote setting .
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, essential for remote collaboration.
• Proficiency with project management tools and operational software.

Benefits

• Competitive salary and comprehensive benefits package.
• Significant opportunities for professional growth and development.
• Flexible remote work arrangement with support for home office setup.
• Generous paid time off and holiday leave.
• A collaborative and innovative company culture that values employee contributions.