Operations Team Lead

Placements24

Stellenbosch

On-site

ZAR 600,000 - 900,000

Full time

2 days ago

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Benefits offered by this job

Salary incentives

Medical aid

Pension fund contributions

Annual leave

Wellness programs

Leadership growth

Work environment in Stellenbosch

Job summary

Placements24 in Stellenbosch is seeking an experienced Operations Team Lead to guide a hands-on team in the heart of the Western Cape wine region. You will supervise daily operations, manage workloads and ensure procedures are followed to maintain quality and productivity.

The role demands strong leadership, clear communication and the ability to troubleshoot operational challenges. You will coach staff, optimise processes and collaborate across teams to continually refine workflows and service

Qualifications

Proven experience in an operations or team leadership role.
Strong understanding of operational processes and best practices.
Excellent leadership, communication, and interpersonal skills.
Ability to motivate and manage a team effectively.
Problem-solving skills and the capacity to handle operational challenges efficiently.
Experience with relevant operational software and systems.

Responsibilities

Supervise and guide a team of operational staff, ensuring efficient task completion and adherence to procedures.
Monitor daily operations, identifying and resolving bottlenecks or issues promptly.
Implement and enforce quality control measures to ensure high standards of service and output.
Train new team members and provide ongoing coaching and development for existing staff.
Manage team schedules and workload distribution to optimize productivity.
Contribute to the development and refinement of operational processes and workflows.

Skills

Team leadership

Operations management

Process improvement

Coaching

Problem-solving

Communication

Tools

ERP software

Job description

About the Role

Our client is seeking a proactive and experienced Operations Team Lead to guide their team in Stellenbosch . This hands-on leadership role focuses on ensuring the smooth and efficient day-to-day execution of operational tasks. You will be responsible for supervising a team, managing workloads, ensuring quality standards are met, and contributing to process improvements. This position requires a leader who can motivate their team, troubleshoot operational challenges, and maintain a high level of productivity within a dynamic operational environment located in the heart of the Western Cape wine region.

Key Responsibilities

Supervise and guide a team of operational staff, ensuring efficient task completion and adherence to procedures.
Monitor daily operations, identifying and resolving bottlenecks or issues promptly.
Implement and enforce quality control measures to ensure high standards of service and output.
Train new team members and provide ongoing coaching and development for existing staff.
Manage team schedules and workload distribution to optimize productivity.
Contribute to the development and refinement of operational processes and workflows.

Requirements

Proven experience in an operations or team leadership role.
Strong understanding of operational processes and best practices.
Excellent leadership, communication, and interpersonal skills.
Ability to motivate and manage a team effectively.
Problem-solving skills and the capacity to handle operational challenges efficiently.
Experience with relevant operational software and systems.

Benefits