Operations Lead

Placements24; Durban; Hybrid; ZAR 700,000 - 950,000; Full time

Benefits offered by this job

Competitive salary commensurate with经验

Job summary

Placements24 is seeking an experienced Operations Lead to manage day-to-day operations, improve processes, and coordinate cross‑departmental workflows. The role blends remote collaboration with essential on-site presence to keep operations running smoothly.

You will lead a team, monitor KPIs, document procedures, and contribute to the company's strategic objectives, delivering tangible efficiency gains and cost reductions.

Qualifications

• Bachelor's degree in Business Management, Operations, or a related field.
• Minimum of 5 years of experience in operations management or a similar role.
• Proven ability to improve operational processes and drive efficiency.
• Strong leadership and team management skills with hybrid work experience.
• Excellent problem-solving and analytical capabilities.
• Proficiency in project management tools and operational software.

Responsibilities

• Oversee daily operational activities, ensuring adherence to quality standards and company policies.
• Identify opportunities for process improvements and implement solutions to increase efficiency and reduce costs.
• Manage and mentor a team of operational staff, fostering a collaborative and productive work environment.
• Coordinate with other departments, such as sales, marketing, and logistics, to ensure seamless operations.
• Develop and maintain operational documentation, including procedures and training materials.
• Monitor key performance indicators and prepare regular reports on operational efficiency and outcomes.

Skills

Operations management

Leadership & people management

Process improvement

Analytical thinking

Hybrid work experience

Project management

Education

Bachelor's degree in Business Management or Operations

Tools

Operational software

Project management tools

Job description

About the Role

Our client is seeking an experienced and proactive Operations Lead to manage and enhance their operational functions. This role is crucial in ensuring the smooth day-to-day running of the business, focusing on efficiency, process improvement, and team coordination. You will work closely with various departments to streamline workflows and implement best practices. This position offers a unique opportunity to make a tangible impact on operational performance and contribute to the company's strategic objectives, blending remote collaboration with essential on-site presence.

Key Responsibilities

• Oversee daily operational activities, ensuring adherence to quality standards and company policies.
• Identify opportunities for process improvements and implement solutions to increase efficiency and reduce costs.
• Manage and mentor a team of operational staff, fostering a collaborative and productive work environment.
• Coordinate with other departments, such as sales, marketing, and logistics, to ensure seamless operations.
• Develop and maintain operational documentation, including procedures and training materials.
• Monitor key performance indicators and prepare regular reports on operational efficiency and outcomes.

Requirements

• Bachelor's degree in Business Management, Operations, or a related field.
• Minimum of 5 years of experience in operations management or a similar role.
• Proven ability to improve operational processes and drive efficiency.
• Strong leadership and team management skills, with experience in hybrid work settings.
• Excellent problem-solving and analytical capabilities.
• Proficiency in project management tools and operational software.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive health insurance package.
• Opportunities for professional development and training.
• A hybrid work model that balances flexibility with in-office collaboration.
• Contribution to a dynamic and growing organization.