Operations Systems Coordinator — CRM & Process Optimization

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

SavageOne Pty Ltd in Johannesburg is seeking an Operations Systems Coordinator to streamline processes and support rapid growth in the short-term lending sector.

You will manage onboarding, CRM data, KPI reporting, and cross-functional collaboration to drive operational excellence in a fast-paced environment. The role demands attention to detail, strong communication, and proactive problem-solving to support scalable operations.

Qualifications

• Experience in operations within financial services or lending preferred.
• Strong written and verbal communication skills.
• Analytical mindset with ability to spot trends and drive decisions.
• Attention to detail to ensure compliance and accuracy.
• Proactive problem-solving to remove bottlenecks.
• Thrives in a fast-paced, high-growth environment.

Responsibilities

• Client Onboarding & Management: ensure seamless onboarding and ongoing relationships.
• Operational Efficiency: identify, implement, and optimize processes to boost productivity.
• Risk & Compliance Management: enforce policies to mitigate risk and ensure regulatory adherence.
• Data & CRM Management: use HubSpot to manage client data, track performance, and improve reporting.
• Collaboration: work with cross-functional teams to align operations with business goals.
• KPI Monitoring & Reporting: analyze metrics and provide actionable insights.
• Problem-Solving & Process Optimization: identify bottlenecks and implement improvements.
• Stakeholder Engagement: serve as point of contact for internal and external stakeholders.

Skills

CRM systems

Data management

Communication

Analytical mindset

Attention to detail

Problem-solving

Team player

Thrives under pressure

Collaboration

Tools

HubSpot CRM

Job description

SavageOne Pty Ltd in Johannesburg is seeking an Operations Systems Coordinator to streamline processes and support rapid growth in the short-term lending sector.

You will manage onboarding, CRM data, KPI reporting, and cross-functional collaboration to drive operational excellence in a fast-paced environment. The role demands attention to detail, strong communication, and proactive problem-solving to support scalable operations.