Operations Systems Coordinator

SavageOne Pty Ltd; Johannesburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

SavageOne Pty Ltd in Johannesburg is seeking an Operations Systems Coordinator to streamline processes and support rapid growth in the short-term lending sector.

You will manage onboarding, CRM data, KPI reporting, and cross-functional collaboration to drive operational excellence in a fast-paced environment. The role demands attention to detail, strong communication, and proactive problem-solving to support scalable operations.

Qualifications

• Experience in operations within financial services or lending preferred.
• Strong written and verbal communication skills.
• Analytical mindset with ability to spot trends and drive decisions.
• Attention to detail to ensure compliance and accuracy.
• Proactive problem-solving to remove bottlenecks.
• Thrives in a fast-paced, high-growth environment.

Responsibilities

• Client Onboarding & Management: ensure seamless onboarding and ongoing relationships.
• Operational Efficiency: identify, implement, and optimize processes to boost productivity.
• Risk & Compliance Management: enforce policies to mitigate risk and ensure regulatory adherence.
• Data & CRM Management: use HubSpot to manage client data, track performance, and improve reporting.
• Collaboration: work with cross-functional teams to align operations with business goals.
• KPI Monitoring & Reporting: analyze metrics and provide actionable insights.
• Problem-Solving & Process Optimization: identify bottlenecks and implement improvements.
• Stakeholder Engagement: serve as point of contact for internal and external stakeholders.

Skills

CRM systems

Data management

Communication

Analytical mindset

Attention to detail

Problem-solving

Team player

Thrives under pressure

Collaboration

Tools

HubSpot CRM

Job description

About the job Operations Systems Coordinator

Join One of South Africas Fastest-Growing Short-Term Loan Companies!

Are you a detail-oriented, solutions-driven professional with a passion for operational excellence? Do you thrive in fast-paced environments where efficiency and innovation drive success? If so, we want YOU to be part of our dynamic team!

As our Operations Coordinator, youll play a pivotal role in ensuring smooth and efficient business operations, driving process improvements, and supporting our rapid growth in the short-term lending industry.

What Youll Do:

• Client Onboarding & Management Ensure a seamless onboarding experience for new clients while maintaining strong ongoing relationships.
• Operational Efficiency Identify, implement, and optimize processes to enhance productivity and reduce inefficiencies.
• Risk & Compliance Management Enforce effective policies and procedures to mitigate operational risks while ensuring adherence to industry regulations.
• Data & CRM Management Utilize HubSpot CRM to manage client data, track performance, and enhance reporting accuracy.
• Collaboration Work closely with cross-functional teams to align operational strategies with business objectives.
• KPI Monitoring & Reporting Analyze key performance metrics and provide actionable insights to improve overall operational success.
• Problem-Solving & Process Optimization Identify bottlenecks and implement innovative solutions to streamline workflows.
• Stakeholder Engagement Serve as a critical point of contact for internal and external stakeholders, ensuring smooth communication and issue resolution.

What Youll Need to Succeed:

• Experience: Proven track record in operationspreferably within the financial services or lending industry.
• Tech-Savvy: Strong proficiency in CRM systems (HubSpot preferred) and data management tools.
• Communication Skills: Exceptional verbal and written skills to engage with clients and internal teams effectively.
• Analytical Mindset: Ability to assess data, identify trends, and drive informed decision-making.
• Attention to Detail: A strong focus on compliance, accuracy, and risk management.
• Problem-Solving Skills: A proactive approach to identifying inefficiencies and implementing solutions.
• Thrives Under Pressure: Ability to adapt and excel in a fast-paced, high-growth environment.
• Team Player: Strong collaboration skills with a passion for driving operational excellence.

Why Join Us?

• Be Part of Something Big! Work with a company thats reshaping the short-term loan industry in South Africa.
• Career Growth As we scale, so do your opportunities!
• Innovative Culture Work in an agile, forward-thinking environment where new ideas are valued.
• Fast-Paced & Exciting No two days are the same!

If youre ready to make an impact in one of South Africas fastest-growing financial services companies, apply today and be part of our success story!