Operations Specialist

PEPstores; Wes-Kaap; On-site; ZAR 300,000 - 420,000; Full time

Job summary

PEPstores in the Northern Suburbs (Cape) is seeking an Operations Specialist to manage and optimise PAXI operations. You will handle buying and planning of merchandise, manage claims, and coordinate between internal teams and 3rd party systems to support PAXI's success.

The role requires 3 years of logistics/buying/planning experience in retail, a relevant Diploma or BCom degree, and strong Excel and MS Office skills.

Qualifications

• Matric with maths and relevant Diploma (NQF 5/6) or BCom degree.
• At least 3 years experience in logistics, buying or planning in retail.
• Proficient in MS Office, Excel and G-Suite.
• Familiar with parcel tracking systems and call centre systems.
• Strong attention to detail with good time management and prioritisation.

Responsibilities

• Stock Management
• Claims Management
• Operations Support
• Supplier Management (Sourcing and Loading)
• Reporting
• Project Management
• Compliance Support
• System Adherence & Admin

Skills

MS Office

Excel

G-Suite

Time management

Prioritisation

Attention to detail

Parcel tracking systems

Call centre systems

Education

Diploma (NQF 5/6)

BCom degree

Tools

MS Office

Excel

G-Suite

Job description

Operations Specialist (Northern Suburbs (Cape))

2026/10/20

Reference Number

PEP-3544

Description

Are you an organised, detail-oriented professional who thrives in a fast-paced environment? Do you have a passion for streamlining processes and improving operational efficiency? We’re looking for an Operations Specialist to join our team to manage and optimise PAXI operations. The role involves buying and planning PAXI merchandise, managing associated claims, and coordinating between internal teams and 3rd party systems to support the success of PAXI.

KEY RESPONSIBILITIES

• Stock Management
• Claims Management
• Operations Support
• Supplier Management (Sourcing and Loading)
• Reporting
• Project Management
• Compliance Support
• System Adherence & Admin

Requirements

• Minimum Matric with maths.
• Relevant Diploma (NQF 5 or 6) or Bcomm Degree is required
• 3 Years Logistical or Buying or Planning experience in a retail field.
• Computer Literacy (MS Office, Excel and G-Suite),
• Understand Parcel Tracking Systems & services, call centre systems, processes and supporting infrastructure
• Attention to detail and excellent time management and prioritisation abilities.