Operations Manager - Industrial Laundry Equipment | Durban

Salesworx; KwaZulu-Natal; Hybrid; ZAR 614,000 - 781,000; Full time

Benefits offered by this job

Long-term career path

Autonomy in role

Job summary

Salesworx in Durban is seeking an Operations Manager to own the operational management of the business in a high-autonomy, owner-run environment.

The role covers stock management, logistics, CRM systems, and financial oversight, with a view to automating processes and enabling growth into regional markets. A senior candidate with strong leadership and discipline will excel.

Qualifications

• Min 5 - 6 years relevant experience.
• Strong financial fluency and ability to present numbers clearly.
• Operational instinct with stock, purchasing and processing ownership.
• Curious about system integration, automation, and tech-enabled improvements.

Responsibilities

• Oversee stock control, purchasing, planning and supplier negotiations.
• Lead operations, with CRM reports and system discipline separate from sales.
• Manage quarterly stock takes and warranty issues.
• Support NRCS submissions, LOAs, and leave control.
• Drive automation and tech-driven improvements to increase efficiency.

Skills

Financial fluency

Operational instinct

Systems minded

Leadership potential

Tools

Salesforce

CRM

Job description

Operations Manager - Industrial Laundry Equipment | Durban

Mount Edgecombe, South Africa

• Salary R55 000 - R70 000 depeding on experience
• City Mount Edgecombe
• Country South Africa

Job Description

A well-established, growing industrialequipment distributor based in Durban is looking for an Operations Manager totake full ownership of the operational management of the business. The companyhas been trading for over 30 years and holds a stable, respected position inits market.

This is a high-autonomy role in an owner-runbusiness where the right person will have a direct, visible impact on how thecompany performs.

Stock

• Stockmanagement and ordering with suppliers.
• Logistics withfreight forwarders for stock orders. Planning and tracking
• Loading stockand serials on the inventory system.
• Clientreservations.
• PNCAssessments
• Stock costingand price list management for Reps and Resellers.

Operations:

• Salesforce updates and development.Can be taught.
• Spare partsmeetings and analysis.
• Oversight ofquarterly stock takes.
• Management of escalated Warrantyissues.
• NRCS Quarterly submission andLOA’s.
• Leave control.

Finance:

• Topping up ofstaff credit cards.
• Buying airtimefor the Techs.
• Tracking ofP&L.
• SubmitMailchimp, Google and Microsoft invoices.
• Keep an eye onForex on a daily basis.

Strategic:

• Analysis andimplementation of new technologies applicable to the laundry industry.(Tangerpay)
• Growth intoother regional markets (staff/asset acquisitions, specific area productrequirements, etc).
• Developmentand oversight of a buddy cover system to allow company functions to continueregardless of staff absenteeism.

General:

• NationalCustomer care - dispute resolution and management intervention.
• Application andimplementation of company policies.

Where this role can lead:

We are looking for someone who could becomethe Managing Director of the business in years to come, so they need to havegood people skills too. For the right person it carries real leadership potentialover time. Beyond the operational skill set, we are therefore looking for someonewho brings leadership potential and ambition, the ability to engage confidentlywith customers and senior stakeholders, and genuine discipline and ownership.The role must be earned and delivered first.

Requirements

The role:

This is a hybrid of operational management,with a financial understanding. It carries full responsibility for the operationalcontrol of inventory, purchasing and administration, with management accountingcapabilities.

It is a senior position reporting directly tothe Managing Director, sitting at the centre of how thebusiness runs day to day. A capable adminteam is already in place, so this role is the oversight,control and reporting layer, not the persondoing every task.

Requirements

• Min 5 - 6 years relevant experience
• Strong financial fluency - understanding of the right numbers, presented clearly
• Operational instinct - comfortable owning stock, purchasing and processing, not just reporting on them.
• Systems mined - curious about how systems talk to each other and keen on automation - technically capable and willing

What will the candidate own?

Operational control and reporting: oversightof the admin team, plus sales and service reportingand systems discipline (CRM). This reportingdeliberately sits outside the sales function as anindependent control point.

Systems and improvement: identifying andimplementing systems to automate manual work, with areal appetite for integrating systemsandusing technology and AI to make the business more efficient.Who we are looking for

Financial: Excellent understanding offinance.

Stock and purchasing: stock control andplanning, ordering and lead-time management, costing andprice lists, supplier and accessorynegotiations.

What is on offer:

• A senior,high-autonomy role in a stable, growing, 30-year-old business.
• A realopportunity to make a difference in an owner-run company, with a long-term pathfor the right person.