Operations Administrator

Mirna Butler Recruitment; Bloemfontein; On-site; ZAR 134,000 - 167,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Growth opportunities

Job summary

Our client in the South African service sector seeks an Operations Administrator to join the on-site team in the Free State. You will coordinate daily activities, handle inquiries and bookings, and liaise with field staff to meet job requirements.

Responsibilities include preparing quotes, invoices, ensuring accurate records, and following up on payments. A strong focus on stock control, supplier coordination, and timely communication with clients is required.

Qualifications

• 2 to 5 years of relevant experience in operations or administration.
• Strong ability to delegate and meet deadlines.
• Accept responsibility and demonstrate accountability.
• Experience in account management.
• Excellent organisational skills with attention to detail.
• Proficiency in managing documentation and administrative records.

Responsibilities

• Coordinate daily operational activities and ensure smooth workflow.
• Manage customer inquiries, bookings, and service schedules.
• Liaise with plumbers, electricians, and field staff to meet job requirements.
• Prepare job cards, quotations, invoices, and supporting documentation.
• Maintain accurate customer and job information.
• Follow up on outstanding quotations, payments, and completed work.
• Assist with stock control and ordering of plumbing and electrical materials.
• Coordinate with suppliers and customers to ensure timely deliveries.
• Monitor job progress and communicate updates to clients.
• Maintain administrative records and compile operational reports.
• Handle general office administration and support management activities

Skills

Operations experience

Account management

Organisational skills

Documentation management

Deadline-driven

Job description

Join a dynamic organization committed to excellence in operational efficiency and customer service. Our client is a well-established company in the South African service industry, dedicated to providing top-quality plumbing and electrical solutions. With a collaborative team environment and a focus on growth, they are seeking a proactive Operations Administrator to be a key part of their on-site team in the Free State.

What You'll Do:

• Coordinate daily operational activities and ensure smooth workflow
• Manage customer inquiries, bookings, and service schedules
• Liaise with plumbers, electricians, and field staff to meet job requirements
• Prepare job cards, quotations, invoices, and supporting documentation
• Maintain accurate customer and job information
• Follow up on outstanding quotations, payments, and completed work
• Assist with stock control and ordering of plumbing and electrical materials
• Coordinate with suppliers and customers to ensure timely deliveries
• Monitor job progress and communicate updates to clients
• Maintain administrative records and compile operational reports
• Handle general office administration and support management activities

Requirements:

• 2 to 5 years of relevant experience in operations or administration
• Strong ability to delegate and meet deadlines
• Accept responsibility and demonstrate accountability
• Experience in account management
• Excellent organisational skills with attention to detail
• Proficiency in managing documentation and administrative records

Nice to Have:

• Experience in the plumbing or electrical services industry
• Knowledge of stock control systems

Benefits:

• Competitive salary ranging from R12,000 to R15,000 per month (Cost to Company)
• Opportunity to work within a supportive team environment
• Clear pathway for professional growth and development