Operations & Automation Specialist

takealot.com; Cape Town; Sur place; ZAR 300 000 - 520 000; Plein temps

Avantages offerts par ce poste

Market-related remuneration package

Online learning via Prosus Academy

Birthday leave

Free parking

Confidential counselling and financial

Résumé du poste

Mr D, a division of the Takealot Group, located in Cape Town, seeks an Operations Associate 2 to execute, manage, and improve our operations support functions within a fast-paced e-commerce environment.

You will map workflows, identify inefficiencies, and design enhanced processes, leveraging automation and AI tools. Strong analytical skills and advanced Excel are essential to build dashboards and drive performance improvements.

Qualifications

• Bachelor’s degree in commerce, engineering, finance or related field.
• 3+ years of experience in operations, particularly in e-commerce, logistics, supply chain or fast-paced environments.
• Proficiency in advanced Excel.
• Knowledge of SQL or Python and analytics tools is advantageous.

Responsabilités

• Assist in managing day-to-day operations across MrD verticals for smooth trade.
• Map existing as-is operational workflows and design to-be processes.
• Leverage automation tools to partially or fully automate manual processes.
• Structure and write clear operational guides for SOPs and AI prompts.
• Evaluate operational health and build dashboards to monitor performance.

Connaissances

Excel expert

Data analysis

Process mapping

Team player

Ownership

Flexibility

Formation

Bachelor’s degree in commerce, engineering, finance or related field

Outils

SQL

Python

Looker

Zendesk

Process Mapping Tools

Description du poste

Mr D, a division of the Takealot Group, located in Cape Town, seeks an Operations Associate 2 to execute, manage, and improve our operations support functions within a fast-paced e-commerce environment.

You will map workflows, identify inefficiencies, and design enhanced processes, leveraging automation and AI tools. Strong analytical skills and advanced Excel are essential to build dashboards and drive performance improvements.