Data Integration Team Lead — Scale with Hyper-Growth Tech

takealot.com; Cape Town; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Market-related remuneration

Online learning

Social events

Birthday leave

Counselling & financial guidance

Free parking

Job summary

Mr D, a division of takealot.com, is seeking a Data Integration Team Leader to drive partner onboarding and daily data operations in Cape Town. You will lead a 20+ member team, ensure SLAs are met, and collaborate across departments to resolve partner queries.

The ideal candidate has 3+ years in data-focused operations, a matric and a relevant tertiary qualification, with at least 1 year supervising larger teams. This role offers growth within the Mr D group.

Qualifications

• 3+ years experience in a data-focused operational environment.
• Matric
• A relevant tertiary qualification
• 1+ year supervising a team of 12+ members would be beneficial

Responsibilities

• Lead a team of 20+ and manage staffing, productivity and quality.
• ],
• Managing national partner relationships, catalogue requirements and queries
• Understand Mr D's integration practices and systems
• Meet onboarding productivity targets as per SLAs
• Identify and escals system and process improvements
• Identify and escalate problem areas and training opportunities
• Conduct regular performance discussions and coaching
• Liaise with internal departments to resolve partner queries
• Identify root causes of service failures and prevent recurrence
• Resolve internal/external partner service complaints
• Communicate company policies to the team and manage conflicts
• Maintain a motivated team
• Daily query management resolution

Skills

Leadership

Teamwork

Communication

Problem-solving

Analytical

Attention to detail

Prioritizing workloads

Independent but team player

MS Office

G Suite

Project-oriented

Overtime willingness

Support across teams

Education

Matric

Relevant tertiary qualification

1+ year supervision of 12+ team members

Tools

MS Office

G Suite

Job description

Mr D, a division of takealot.com, is seeking a Data Integration Team Leader to drive partner onboarding and daily data operations in Cape Town. You will lead a 20+ member team, ensure SLAs are met, and collaborate across departments to resolve partner queries.

The ideal candidate has 3+ years in data-focused operations, a matric and a relevant tertiary qualification, with at least 1 year supervising larger teams. This role offers growth within the Mr D group.