Job: Operations Intern

Spane4all; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Takealot is offering a 12-month Operations Internship in Cape Town, exposing you to Takealot, TFS and Mr D across the Group.

As an intern, you will provide operational and administrative support, monitor processes, maintain records, analyze performance data with Excel, Google Sheets, Looker, and Salesforce, and collaborate across teams to drive improvements in a fast-paced e-commerce environment.

Qualifications

• N6 certificates in Economics, Business Management and Project Management.
• Strong analytical abilities and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Excel and Google Sheets with lookups, pivots and data validation.
• Experience with Google Workspace.
• Effective time management and organizational skills.
• Able to work collaboratively in a fast-paced environment.

Responsibilities

• Provide comprehensive operational and administrative support to ensure seamless execution of the Personal Shopper Programme.
• Monitor daily operations, identify bottlenecks, and drive improvements in processes, documentation, and knowledge sharing.
• Prepare and maintain accurate records in spreadsheets and internal tools, ensuring data integrity.
• Compile, analyse, and report on operational and performance data using Excel, Google Sheets, Looker, and Salesforce.
• Work cross-functionally to identify and close service or knowledge gaps, elevating Personal Shopper experience and business results.

Skills

Analytical thinking

Attention to detail

Communication skills

Interpersonal skills

Time management

Organizational skills

Team collaboration

Proactive

Education

N6 in Economics

N6 in Business Management

N6 in Project Management

Tools

Excel

Google Sheets

Looker

Salesforce

Google Workspace

Job description

The Takealot Group, South Africa’s leading online retail and delivery organisation, is offering an exciting Operations Internship in Cape Town. This 12-month programme provides exposure across all businesses within the Group, including takealot.com, TFS, and Mr D. It is designed for ambitious, hardworking, and creative individuals eager to gain hands‑on experience in a fast‑paced e‑commerce environment. Interns will play a key role in supporting operational processes, ensuring seamless execution of programmes, and collaborating across teams to drive improvements. With mentorship, technical training, and daily exposure to industry leaders, this internship offers a unique opportunity to develop both technical and soft skills while contributing to one of Africa’s most dynamic companies.

Responsibilities

• Provide comprehensive operational and administrative support to ensure seamless execution of the Personal Shopper Programme
• Monitor daily operations, proactively identify bottlenecks, and drive improvements in processes, documentation, and knowledge sharing
• Prepare and maintain accurate records in spreadsheets and internal tools, ensuring data integrity
• Compile, analyse, and report on operational and performance data using Excel, Google Sheets, Looker, and optionally Salesforce
• Work cross-functionally to identify and close service or knowledge gaps, elevating both Personal Shopper experience and business results

Qualifications

• N6 certificate in Economics
• N6 certificate in Business Management
• N6 certificate in Project Management
• Strong analytical abilities and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel and Google Sheets including vlookups, pivots, and data validation
• Proficiency in Google Workspace
• Effective time-management and organizational skills
• Proactive, hands‑on, and able to work collaboratively in a fast‑paced environment

Hiring organization

Takealot

Employment Type: internship

Job Location: Cape Town , Western Cape, South Africa

YES Intern: Operations Process Administrator