Operations Assistant

Boardroom Appointments; Durban; On-site; ZAR 320,000 - 460,000; Full time

Job summary

Boardroom Appointments in KwaZulu-Natal, Durban, seeks an experienced logistics professional to manage loading/unloading operations, convoy monitoring and export documentation. The role involves travel to Johannesburg or Musina for relief duties and maintaining strong customer relations.

Applicants should have 5–10 years in logistics/operations, a valid driver’s license, and be comfortable with extensive administrative tasks related to trucking, manifests, and port documentation.

Qualifications

• At least 5–10 years in logistics/operations.
• Willing to travel to Johannesburg or Musina for relief duties.
• Shona language is an advantage but not required.
• Must hold a valid driver’s license.

Responsibilities

• Plan and execute loading of trucks.
• Ensure vehicles are offloaded on time and loaded within time frames.
• Issue loading equipment prior to loading and communicate delays.
• Report breakdowns and assist in resolving mechanical issues.
• Complete driver trip sheets and admin duties.
• Compile fuel orders and issue them; manage hazchem stickers.
• Deliver invoices and PODs; obtain port permits and BAT numbers.
• Collect, verify and scan PODs to Head Office; maintain customer relations.
• Reduce delays at loading/offloading points and ensure professional service.
• Prepare manifests and export documents; pre-clear borders where possible.
• Update WSS system with offloading dates, KM, and waybill numbers.
• Produce daily/weekly/monthly reports and coordinate convoy monitoring from Musina to Durban.

Skills

Logistics experience

Travel flexibility

Driver's license

Shona advantage

Job description

• Must have at least 5-10 years in logistics / operations
• Must be able / willing to travel to either Jhb or Musina for relief duties
• Language Shona an advantage but not requirement
• Must have valid drivers license

Responsibilities:

• Planning / Executing Loading of Trucks
• Ensuring vehicles are offloaded timeously
• Ensuring vehicles are loaded within time frame
• Issuing of loading equipment prior to loading
• Communicating any delays on groups
• Reporting of breakdowns and assisting in resolving mechanical issues
• Administration Duties
• Completing of driver trip sheets
• Compiling of fuel orders and issuing of them
• Issuing loading instructions and documents if required
• Ordering and issuing of Hazchem stickers
• Delivering of invoices and pod's if required
• Applying for Port permits and keeping records of permits and BAT number per fleet number
• Collecting, checking and scanning of PODs to Head Office.
• Customer relations
• Maintaining and establishing customer relations on ground level
• Reduce the delays at loading and offloading points
• Ensuring a professional and efficient service to our customers.
• Manifests and Export Documents
• To ensure all manifest are created and sent to the borders for pre-clearing
• To obtain all the export documents before vehicles are loaded, where possible
• Ensure all the export documents correspond with the manifests
• Attending to and resolving of document and manifest queries;
• Reports Daily / Weekly / Monthly
• Compiling of refuel reports for Cato Ridge and Richards Bay to be submitted to Johannesburg and Harare and updating of the WSS system on a daily basis
• Preparing of truck parking reports and submitting to JHB
• Preparing of monthly company vehicle km, fuel and maintenance report
• Updating manifests on the WSS system with offloading dates, kilometers and waybill number
• Operational Support
• Sending of vehicle details as and when required
• Assisting with customer queries and sending of information
• Convoy Monitoring / Checks
• Monitoring of convoys from Musina to Durban
• Liaise with security team in the event of any issues