Operations Analyst

Moonstone Information Refinery; Stellenbosch; On-site; ZAR 350,000 - 480,000; Full time

Job summary

Moonstone Information Refinery seeks an Operations Analyst in Stellenbosch to support and enhance operational processes, monitor performance, and assist with financial and risk-related activities. The role offers growth within a dynamic professional services environment and close collaboration with the Operations Manager.

The ideal candidate holds a Bachelor’s in Commerce or related field with at least 3 years in operations, strong data analysis skills, and proficiency in Excel and Power BI.

Qualifications

• Bachelor's degree or three-year qualification in related field.
• At least 3 years of experience in operations, senior admin support, or related role.
• Exposure to project management, data analysis and risk management activities.

Responsibilities

• Assist in managing day-to-day operational activities and streamline workflows.
• Track and analyse KPIs; prepare reports for decision-making and improvements.
• Collaborate to identify process improvements and implement initiatives.
• Provide administrative support and coordinate inter-department communications.
• Support projects with operational insights and monitoring.
• Assist with budgeting, expense tracking, and financial reporting.

Skills

Data analysis

Risk management

Project management

Analytical reasoning

Education

Bachelor's degree in Commerce/related field

Tools

Excel

Power BI

MS Office

Job description

Operations Analyst

Location: Stellenbosch

Contract Type: Permanent

Job Level: Professional / Junior Management

Appointment Date: 5 January 2027 or earlier if possible

Remuneration: Market-related

Position Overview

We are seeking a meticulous and proactive Operations Analyst to join our operations team. This role will involve working closely with the Operations Manager to support and enhance operational and administrative processes, monitor business performance, and manage financial and risk-related activities.

This position offers an exciting opportunity for an individual eager to advance their career in operations management within a thriving and dynamic Compliance Practice.

Key Responsibilities

• Operational and Administrative Processes: Assist in managing day-to-day operational activities, including streamlining administrative workflows and ensuring efficient business processes.
• Data Analysis and Performance Monitoring: Track and analyse business performance metrics and KPIs. Prepare reports and provide insights to support strategic decision-making and operational improvements.
• Process Improvement: Collaborate with the Operations Manager to identify opportunities for process optimisation and contribute to the development and implementation of improvement initiatives.
• Administrative Support: Manage administrative tasks such as scheduling meetings, preparing documentation, preparing information for and/or drafting management reports, leads management, and maintaining accurate records. Assist in coordinating inter-departmental communications.
• Project Assistance: Support projects and initiatives as assigned, providing operational insights and assisting with project execution and monitoring.
• Financial Management: Support financial activities including budgeting, expense tracking, and financial reporting. Ensure adherence to financial policies and procedures.
• Risk Management: Help identify potential operational risks and assist in implementing risk mitigation strategies. Monitor compliance with regulatory requirements and internal controls.
• Marketing and Sales related functions: Assist with creating content for marketing and sales initiatives, proofreading marketing communications, conducting market research, and related recordkeeping activities.

Qualifications

• Bachelor’s degree, or a three-year qualification, in Commerce, Business Administration, Compliance, Law, Risk Management, or a related field.

Experience & Knowledge requirements

• At least 3 years of experience in operations, senior administrative support, or a related role, with exposure to project management, data analysis and risk management activities.

• Working knowledge of the operations of a professional services company, including risk management, compliance management, etc.
• Preferred: Working knowledge of the financial services’ regulatory environment, compliance guidelines, standards, and legislation.

Skills requirements

• Non-Negotiable: Strong organisational skills, analytical capabilities, proficiency in data analysis and risk management.
• Non-Negotiable: Advanced Data and Computer Literacy. Including Microsoft Office Suite (Excel, Word, PowerPoint, and PowerBI), the ability to understand digital tools, critically evaluate online information, and effectively communicate in the digital space.

• Verbal / Written Communication skills, Client Relationship Management, Interpersonal Skills, Stakeholder engagement, Time Management, Prioritising, Attention to Detail / Meticulous, Problem-Solving, Administration Skills, Customer service, Collaboration, Ability to Work Independently, Good command of written and spoken English and Afrikaans. Keen interest in compliance.

Closing date for applications

19 October 2026