Operations Analyst - Process Improvement

Placements24; Paarl; Hybrid; ZAR 450,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Professional development

Data-driven culture

Job summary

Placements24 is seeking an Operations Analyst in Paarl to focus on process improvement by analyzing operational data and identifying efficiency opportunities. The role blends on-site collaboration in Paarl with remote analytics work to support cross-department initiatives.

The ideal candidate has 2–4 years of experience in operations analysis or process improvement, strong Excel (Advanced), SQL, and BI skills (Tableau/Power BI), and excellent communication for cross-functional collaboration.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, Statistics, or related field.
• 2–4 years of experience in an operations analyst role, business analysis, or process improvement.
• Proficiency in Excel (Advanced), SQL, and BI platforms such as Tableau or Power BI.

Responsibilities

• Collect, analyze, and interpret operational data to identify trends, inefficiencies, and areas for improvement.
• Develop reports and dashboards to visualize key performance indicators (KPIs) and operational metrics.
• Collaborate with department managers to understand their processes and challenges.
• Support the design and implementation of process improvements and new operational workflows.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Assist in the development and maintenance of Standard Operating Procedures (SOPs).

Skills

Data analysis

Excel (Advanced)

SQL

BI tools

Problem solving

Education

Bachelor's degree in Industrial Engineering

Business Administration

Statistics

Tools

Tableau

Power BI

SQL

Job description

About the Role

Our client is seeking a detail-oriented Operations Analyst with a strong focus on Process Improvement to join their team in Paarl . This role is essential for analyzing operational data, identifying areas for enhancement, and supporting the implementation of efficiency-driven solutions. You will work closely with various departments to understand their processes, gather data, and provide insights that lead to tangible improvements in productivity, quality, and cost-effectiveness. This hybrid role combines on-site collaboration in Paarl with remote analytical work.

Key Responsibilities

• Collect, analyze, and interpret operational data to identify trends, inefficiencies, and areas for improvement.
• Develop reports and dashboards to visualize key performance indicators (KPIs) and operational metrics.
• Collaborate with department managers to understand their processes and challenges.
• Support the design and implementation of process improvements and new operational workflows.
• Conduct root cause analysis for operational issues and recommend corrective actions.
• Assist in the development and maintenance of Standard Operating Procedures (SOPs).

Requirements

• Bachelor's degree in Industrial Engineering , Business Administration, Statistics, or a related field.
• 2-4 years of experience in an operations analyst role, business analysis, or process improvement.
• Proficiency in data analysis tools such as Microsoft Excel (advanced), SQL, and BI platforms (e.g., Tableau, Power BI).
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills for effective collaboration.
• Ability to work in a hybrid setting, performing tasks both remotely and on-site in Paarl .

Benefits

• Competitive salary and benefits package.
• Hybrid work arrangement offering a mix of remote and office work.
• Opportunities for professional development and learning new analytical techniques.
• A supportive team environment focused on data-driven decision-making.
• Exposure to various aspects of business operations and process optimization.
• Contribution to meaningful improvements within the organization.