Operations Analyst

Moonstone Compliance & Risk Management; Stellenbosch; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Moonstone Compliance & Risk Management in Stellenbosch is seeking an Operations Analyst to support the Operations Manager, streamline workflows, monitor performance, and assist with financial and risk activities. The role offers exposure to a thriving compliance practice and opportunities to advance in operations management within the firm.

The ideal candidate will have a relevant degree, 3+ years in operations or related roles, and strong data analysis, IT literacy and communication skills for

Qualifications

• Bachelor’s degree or three-year qualification in a related field.
• 3+ years’ experience in operations, senior administrative support, or a related role.
• Exposure to project management, data analysis and risk management activities.

Responsibilities

• Assist in managing day-to-day operational activities and streamline workflows.
• Track and analyse business performance metrics and KPIs; prepare reports.
• Identify opportunities for process optimisation and support improvement initiatives.
• Provide administrative support including scheduling, documentation, and reporting.
• Support projects and initiatives with operational insights and monitoring.
• Assist in budgeting, expense tracking and financial reporting.
• Identify operational risks and help implement mitigation strategies.
• Support marketing and sales-related content creation and market research.

Skills

Data analysis

Risk management

IT literacy

Communication

Microsoft Office

Education

Bachelor’s degree or three-year qualification in Commerce/Business Administration/Compliance/Law/Risk Management

Tools

PowerBI

Excel

Word

PowerPoint

Job description

Job Level: Professional / Junior Management

Appointment Date: 5 January 2027 or earlier if possible

Remuneration: Market-related

Position Overview:

We are seeking a meticulous and proactive Operations Analyst to join our operations team. This role will involve working closely with the Operations Manager to support and enhance operational and administrative processes, monitor business performance, and manage financial and risk-related activities.

This position offers an exciting opportunity for an individual eager to advance their career in operations management within a thriving and dynamic Compliance Practice.

Key Responsibilities:

• Operational and Administrative Processes: Assist in managing day-to-day operational activities, including streamlining administrative workflows and ensuring efficient business processes.


• Data Analysis and Performance Monitoring: Track and analyse business performance metrics and KPIs. Prepare reports and provide insights to support strategic decision-making and operational improvements.


• Process Improvement: Collaborate with the Operations Manager to identify opportunities for process optimisation and contribute to the development and implementation of improvement initiatives.


• Administrative Support: Manage administrative tasks such as scheduling meetings, preparing documentation, preparing information for and/or drafting management reports, leads management, and maintaining accurate records. Assist in coordinating inter-departmental communications.


• Project Assistance: Support projects and initiatives as assigned, providing operational insights and assisting with project execution and monitoring.


• Financial Management: Support financial activities including budgeting, expense tracking, and financial reporting. Ensure adherence to financial policies and procedures.


• Risk Management: Help identify potential operational risks and assist in implementing risk mitigation strategies. Monitor compliance with regulatory requirements and internal controls.


• Marketing and Sales related functions: Assist with creating content for marketing and sales initiatives, proofreading marketing communications, conducting market research, and related recordkeeping activities.

Qualifications:

• Bachelor’s degree, or a three-year qualification, in Commerce, Business Administration, Compliance, Law, Risk Management, or a related field.

Experience & Knowledge requirements:

• At least 3 years of experience in operations, senior administrative support, or a related role, with exposure to project management, data analysis and risk management activities.


• Working knowledge of the operations of a professional services company, including risk management, compliance management, etc.


• Preferred: Working knowledge of the financial services’ regulatory environment, compliance guidelines, standards, and legislation.

Skills requirements:

• Non-Negotiable: Strong organisational skills, analytical capabilities, proficiency in data analysis and risk management.


• Non-Negotiable: Advanced Data and Computer Literacy. Including Microsoft Office Suite (Excel, Word, PowerPoint, and PowerBI), the ability to understand digital tools, critically evaluate online information, and effectively communicate in the digital space.


• Verbal / Written Communication skills, Client Relationship Management, Interpersonal Skills, Stakeholder engagement, Time Management, Prioritising, Attention to Detail / Meticulous, Problem-Solving, Administration Skills, Customer service, Collaboration, Ability to Work Independently, Good command of written and spoken English and Afrikaans. Keen interest in compliance.

Closing date for applications: 19 October 2026

Only suitable applicants will be contacted. Should you have not received a response by 26October 2026, please consider your application unsuccessful.