Operations Co-ordinator

Profile Personnel; East London; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Profile Personnel in East London is seeking an Operations Co-ordinator to streamline maintenance requests and coordinate contractors across properties in the Eastern Cape. The role centres on efficient scheduling, admin support, and ensuring compliance with safety standards.

You will manage CMMS records, issue purchase orders, monitor progress, and communicate updates to tenants and stakeholders. This is an on-site role with growth opportunities in a reputable organisation.

Qualifications

• 2–4 years of relevant experience in property maintenance or administration.
• Excellent telephone etiquette and communication skills.
• Knowledge of property maintenance and administration processes.

Responsibilities

• Receive and process maintenance requests, creating detailed job cards for each task.
• Coordinate with contractors to obtain quotations, attend to emergency repairs, and oversee maintenance activities.
• Issue material requests and work orders to maintenance teams, ensuring timely execution.
• Monitor progress of maintenance work, providing regular updates to tenants and internal stakeholders.
• Document work completion with photographs and support records for audit purposes.
• Follow up with contractors and maintenance teams to meet agreed timeframes.
• Obtain quotations in accordance with procurement procedures and prepare purchase order requests for approval.
• Issue approved purchase orders to contractors and suppliers.
• Process supplier invoices, submit documentation for payments, and follow up on outstanding invoices.
• Assist in monthly recoveries related to labour and materials.
• Coordinate scheduled Occupational Health and Safety compliance services, including servicing of fire equipment, air conditioning, generators, and other systems.
• Ensure compliance documentation such as Certificates of Compliance (CoCs) and inspection reports are accurately maintained and uploaded to internal systems.
• Maintain recurring maintenance schedules, job card records, and operational databases.
• Coordinate the ordering of cleaning materials and PPE, and assist with staff leave scheduling to ensure site coverage.
• Provide regular operational updates to relevant stakeholders.

Skills

Coordination

Communication

Administrative

Tools

Microsoft Office

Job description

In our dynamic property management environment, operational efficiency is key to sustaining growth and exceeding stakeholder expectations. We are seeking a dedicated Operations Co-ordinator to streamline maintenance processes, coordinate multiple contractors, and ensure compliance standards are consistently met. This role offers an exciting opportunity to contribute to the smooth running of property operations in a reputable organisation committed to excellence.

Duties

• Receive and process maintenance requests, creating detailed job cards for each task
• Coordinate with contractors to obtain quotations, attend to emergency repairs, and oversee maintenance activities
• Issue material requests and work orders to maintenance teams, ensuring timely execution
• Monitor progress of maintenance work, providing regular updates to tenants and internal stakeholders
• Document work completion with photographs and support records for audit purposes
• Follow up with contractors and maintenance teams to meet agreed timeframes
• Obtain quotations in accordance with procurement procedures and prepare purchase order requests for approval
• Issue approved purchase orders to contractors and suppliers
• Process supplier invoices, submit documentation for payments, and follow up on outstanding invoices
• Assist in monthly recoveries related to labour and materials
• Coordinate scheduled Occupational Health and Safety compliance services, including servicing of fire equipment, air conditioning, generators, and other systems
• Ensure compliance documentation such as Certificates of Compliance (CoCs) and inspection reports are accurately maintained and uploaded to internal systems
• Maintain recurring maintenance schedules, job card records, and operational databases
• Coordinate the ordering of cleaning materials and PPE, and assist with staff leave scheduling to ensure site coverage
• Provide regular operational updates to relevant stakeholders

Requirements

• 2 to 4 years of relevant experience in property maintenance or administration
• Strong coordination and administrative skills
• Proficiency in Microsoft Office suite
• Excellent telephone etiquette and communication skills
• Knowledge of property maintenance and administration processes

Familiarity with the following

• Computerised maintenance management systems (CMMS)
• Occupational Health and Safety compliance standards
• Procurement procedures and supplier management

What We'll Give You

• An opportunity to contribute to a well-established property management organisation
• A collaborative and professional work environment
• Opportunities for professional development and growth
• On-site work in the Eastern Cape