Onsite Client Service Coordinator | CRM & Collaboration

Placements24; Benoni; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

On-site work

Training opportunities

Career progression

Job summary

Placements24 is seeking a detail-oriented Client Service Coordinator to join our Benoni office-based team. You will manage client inquiries, maintain records in the CRM, and coordinate with internal departments to ensure timely service delivery.

The role emphasizes strong organizational and communication skills within a collaborative office environment, supporting exceptional client experiences and operational excellence.

Qualifications

• Proven experience in a client service, administrative, or coordination role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficiency in CRM software and standard office productivity tools.
• Ability to work effectively in an office-based team environment.

Responsibilities

• Manage and process client service requests and inquiries efficiently.
• Maintain accurate and up-to-date client records in the CRM system.
• Coordinate with internal departments to ensure timely resolution of client issues.
• Provide information and support to clients regarding services and account status.
• Assist in preparing reports and documentation related to client service operations.

Skills

CRM proficiency

Organization

Communication

Time management

Interpersonal skills

Tools

CRM software

Microsoft Office

G Suite

Job description

Placements24 is seeking a detail-oriented Client Service Coordinator to join our Benoni office-based team. You will manage client inquiries, maintain records in the CRM, and coordinate with internal departments to ensure timely service delivery.

The role emphasizes strong organizational and communication skills within a collaborative office environment, supporting exceptional client experiences and operational excellence.