On-Site Head of Operations - Luxury Safari Lodge

Placements24; George; On-site; ZAR 1,500,000 - 2,300,000; Full time

Benefits offered by this job

Accommodation provided

Meals on site

Performance incentives

Job summary

Placements24 is seeking a Director of Operations for a premier luxury safari lodge near George, Western Cape. This senior role oversees daily lodge operations to ensure an unparalleled guest experience aligned with luxury, service excellence, and conservation.

Responsibilities include leading guest services, housekeeping, F&B, activities and maintenance; managing budgets, costs, and revenue growth; and developing a high-performing, diverse team while maintaining world-class facilities.

Qualifications

• Minimum 7 years in senior management in luxury hospitality.
• Proven multi-department leadership in a high-end establishment.
• Strong budgeting, P&L management, and cost control.
• Degree in Hospitality Management or related field preferred.

Responsibilities

• Oversee all operational departments to ensure seamless service and guest satisfaction.
• Develop and implement policies to enhance efficiency and maintain high standards.
• Manage budgets, control expenses, and drive revenue growth initiatives.
• Lead, train, and motivate a diverse team of hospitality professionals.
• Ensure lodge facilities and grounds meet the highest standards.
• Coordinate with marketing to develop packages and promotions.

Skills

Leadership

Budget management

Guest services

Team development

Education

Hospitality management degree

Tools

Opera PMS

Hospitality software

Job description

Placements24 is seeking a Director of Operations for a premier luxury safari lodge near George, Western Cape. This senior role oversees daily lodge operations to ensure an unparalleled guest experience aligned with luxury, service excellence, and conservation.

Responsibilities include leading guest services, housekeeping, F&B, activities and maintenance; managing budgets, costs, and revenue growth; and developing a high-performing, diverse team while maintaining world-class facilities.