Luxury Safari Lodge Ops Leader | Onsite Accommodations

Placements24; Gqeberha; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Accommodation on-site

Full board and lodging

Medical aid and risk cover

Job summary

Placements24 is recruiting for an Operations Manager at a world-class luxury safari lodge near Port Elizabeth. You will oversee day-to-day lodge operations spanning guest services, accommodation, activities, and hospitality to ensure an exceptional guest experience.

You will lead a diverse team, manage budgets and procurement, and enforce health and safety policies while collaborating with management on strategic planning and capital expenditure to uphold the lodge's premium reputation.

Qualifications

• Minimum of 5 years of experience in lodge or hotel operations management.
• Proven ability to manage diverse teams and complex operational logistics.
• Strong financial management skills, including budgeting and cost control.

Responsibilities

• Manage and coordinate all lodge operations, including guest services, housekeeping, grounds maintenance, and safari activities.
• Lead and develop a diverse team of lodge staff, fostering a culture of service excellence and teamwork.
• Oversee inventory, procurement, and cost control measures for all operational aspects.
• Ensure the highest standards of guest satisfaction are consistently met and exceeded.
• Implement and enforce health, safety, and environmental policies and procedures.
• Liaise with management on strategic planning, budget management, and capital expenditure.

Skills

Team management

Budgeting & cost control

Communication skills

Problem solving

Hospitality industry knowledge

Education

Hospitality Management or Tourism degree

Job description

Placements24 is recruiting for an Operations Manager at a world-class luxury safari lodge near Port Elizabeth. You will oversee day-to-day lodge operations spanning guest services, accommodation, activities, and hospitality to ensure an exceptional guest experience.

You will lead a diverse team, manage budgets and procurement, and enforce health and safety policies while collaborating with management on strategic planning and capital expenditure to uphold the lodge's premium reputation.