On-Site Client Support & Coordination Specialist

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

On-site work environment

Comprehensive health benefits

Opportunities for professional dev

Generous annual leave and holidays

Access to admin resources and tools

Job summary

Placements24 in Upington, Northern Cape, is seeking a Client Support Coordinator for an on-site role. You will be the main point of contact for clients, handling inquiries and coordinating schedules while supporting internal teams to maintain smooth service delivery.

The ideal candidate will be organized, detail-oriented, and capable of managing multiple tasks with professionalism. Local knowledge of the Northern Cape and experience with CRM/MS Office is preferred.

Qualifications

• High school diploma or equivalent; relevant tertiary qualification is a plus.
• Proven experience in administrative, client support or coordination roles.
• Excellent organizational and time management skills with strong attention to detail.
• Proficiency in Microsoft Office Suite and CRM systems.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize workload in a busy office.
• Professional demeanor and commitment to customer service.

Responsibilities

• Respond to client inquiries via phone and email, directing to resources.
• Schedule client meetings and manage calendars.
• Prepare client-related documents, reports, and presentations.
• Maintain organized client records and databases with confidentiality.
• Coordinate with internal departments to meet client needs.
• Process onboarding paperwork and service requests.
• Provide support for client events and meetings.
• Monitor client satisfaction and report feedback to management.
• Follow up on outstanding client issues and action items.
• Contribute to improving client support processes and procedures.

Skills

Organizational skills

Communication skills

CRM systems

Microsoft Office

Education

High school diploma

Tools

CRM software

Job description

Placements24 in Upington, Northern Cape, is seeking a Client Support Coordinator for an on-site role. You will be the main point of contact for clients, handling inquiries and coordinating schedules while supporting internal teams to maintain smooth service delivery.

The ideal candidate will be organized, detail-oriented, and capable of managing multiple tasks with professionalism. Local knowledge of the Northern Cape and experience with CRM/MS Office is preferred.