The successful candidate will act as the central administrative hub of the business, ensuring efficient office operations while supporting project delivery, customer service excellence, and administrative compliance.
Key Duties & Responsibilities
Office Administration
- Manage day-to-day office operations and administration.
- Maintain electronic and manual filing systems.
- Manage incoming correspondence, emails, and telephone enquiries.
- Prepare business documents, reports, and presentations.
- Coordinate office supplies and equipment maintenance.
- Schedule appointments and meetings.
Executive Support
- Coordinate calendars and meetings.
- Prepare meeting agendas and minutes.
- Track and follow up on action items.
- Assist with travel arrangements.
- Manage confidential information and documentation.
Project Administration
- Open and maintain project files and documentation.
- Track project milestones and deadlines.
- Coordinate communication between internal teams, clients, and suppliers.
- Schedule project meetings and maintain project registers.
- Assist with procurement activities and equipment delivery tracking.
Training Administration
- Coordinate and schedule training programmes.
- Manage delegate registrations and confirmations.
- Prepare training materials and attendance registers.
- Coordinate venues and online training logistics.
- Maintain training records and issue certificates.
Client Administration
- Prepare quotations and invoices.
- Follow up on quotations and outstanding documentation.
- Maintain accurate client records.
- Respond to client enquiries professionally and timeously.
- Support client relationship management activities.
Procurement & Supplier Coordination
- Obtain supplier quotations.
- Raise purchase orders and track deliveries.
- Maintain supplier databases.
- Monitor inventory and office requirements.
- Liaise with suppliers to ensure timely service delivery.
Financial Administration
- Assist with invoicing and payment requests.
- Process supplier invoices and expense claims.
- Support debtor follow-ups.
- Maintain financial records and documentation.
- Prepare documentation for accountants and audits.
Document Control & Compliance
- Maintain policies, procedures, contracts, and operational records.
- Ensure accurate version control and document registers.
- Assist with compliance documentation and record management.
- Maintain company asset and administrative registers.
Marketing & Business Support
- Assist with proposal and tender submissions.
- Support preparation of company profiles and marketing materials.
- Assist with website and social media administration.
- Coordinate business communications and newsletters.
Minimum Requirements
Qualifications
- Diploma or Certificate in Business Administration, Office Administration, Project Administration, or a related field.
Experience
- Minimum 3 to 5 years’ experience in an administrative role.
- Experience coordinating multiple activities and priorities simultaneously.
- Experience supporting projects, training administration, procurement, or financial administration will be advantageous.
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